/Tag: alexa


Locale Grand Cayman Voice-Enables Every Guestroom With Volara-Powered Alexa Solution

Volara | September 26, 2019

This is the first hotel in Grand Cayman to use Volara’s conversation management tools for delivering personalized and highly secure voice-based guest experiences New York — Sept. 26, 2019 — When Locale, Grand Cayman opened its doors in March, it became the first hotel in the Cayman Islands to feature Amazon Alexa voice assistants powered by Volara in every guestroom. As an independent boutique hotel, it was important to management that the new hotel differentiate itself in the market and attract modern travelers looking for a more personalized experience without a lot of unwanted staff interaction. By adding the in-room voice assi...

Volara Adds Accuracy Engine to Better Interpret Hotel Guest Requests of Alexa

Volara | October 16, 2018

Patent-pending technology provides a translation layer between what Alexa hears and the request shared with the hotel New York — October 16, 2018 — Volara – the voice hub for the hotel industry – has developed a patent-pending technology that will help Amazon's Alexa excel in the complex hotel environment. As hotel guests bring their own colloquialisms, accents, and verbally convey their intents to hotels in a myriad of ways, Volara's new Accuracy Engine enables Alexa to satisfy their commands appropriately and with greater precision. Volara's Accuracy Engine leverages robust data sets, contextual awareness, AI ...

DigiValet Accelerates In-Room Hotel Innovation, Pioneers the Interface Between Voice and Service as Part of Its “Uber-Luxury Experience”

DigiValet | August 9, 2018

Wake up to Morning Coffee with Alexa New York (August 9, 2018) — DigiValet, the company that is transforming the guest experience at luxury hotels around the world, has teamed with Amazon Alexa to add an expanded suite of voice commands to its in-room suite of services to delight and surprise guests. With the new Alexa integration, DigiValet offers guests the ability to change thermostats, lighting controls, TVs, and other in-room features simply with their voice. Guests can even brew a cup of coffee through the in-room coffee machine just by asking Alexa. DigiValet is not new to voice activated solutions. They first broke barrie...

Alexa for Hotels – The Good, The Bad and The Creepy

Alan E. Young | June 27, 2018

By Alan E. Young This past week marked another successful HITEC, the culmination of which left hospitality experts with a lot to think about as it relates to industry-wide innovations positioned to make major waves in 2018. One of the more notable discussion points is the mainstream integration of voice-powered assistants (AI technology) into hotels. In fact, Inc recently announced that it has partnered with Marriott International Inc to help increase guest access to amenities with Alexa, through its voice-controlled device Echo, in an attempt to expand its presence in the hospitality industry. This is an exciting prospect fo...

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