Why Hospitality Won’t Be Seeing ChatGPT in Applications…Yet

Rob Landon, VP, Engineering, Knowland | March 16, 2023

By Rob Landon, VP of Engineering, Knowland The technology industry has been buzzing since ChatGPT broke onto the scene in late 2022. As so many of us have done, I gave it a try. I bombarded it with all kinds of questions and requests. My inner Star Trek nerd raised an eyebrow. It felt like a significant step toward that science fiction future: a computer with access to the collective knowledge of humanity you can converse with like it is another person. That’s exciting stuff. Once the initial wonderment wore off, I started thinking about it both within the hospitality industry and in general. How far along is it, and what can we do wi...