Agnes Pierre-Louis | May 9, 2019
By Agnes Pierre-Louis Travelers today have access to considerably more information than they did during the early days of loyalty programs and are more reliant on reviews and user-generated content (UGC) than on brand names alone when making hotel choices. Also, when it comes to rewards programs, travelers have increasing options, with a variety of point-earning opportunities such as credit cards with compensation schemes and online travel agencies (OTA) reward programs. In fact, consumers are usually members of multiple rewards systems and use them selectively. How then can hotel companies today expect to drive consumer loyalty and doe...
Lido House Appoints Davide Paduano as New Director of Hotel Food and Beverage Operations
Thompson Dallas Appoints Aaron Ide as General Manager
Hilton Celebrates Opening of Hilton Porto Gaia in Portugal
Onyx CenterSource Develops Payment Platform for Booking.com’s Travel Agency Affiliates
As the first news aggregate for the hotel industry, Hotel-Online is the industry’s must-read daily news source for everything hotel curated for busy professionals. Sign up today for industry news delivered to your inbox.