Amadeus and Duetto E
By: Amy
Hotel tech leaders expand partnership to deliver greater insights and efficiencies for hotel revenue teams. March 12, 2024 - Duetto, the leader in cloud-based Revenue Strategy solutions, and Amadeus, a leading global travel industry technology partner, today announce an expansion to their strategic relationship. The evolution will provide Duetto customers with seamless access to data from Amadeus' Demand360+® and RevenueStrategy360+® solutions directly within the Duetto platform, enabling hoteliers to make smarter, data-driven decisions to optimize their business. The expanded partnership will enable Duetto customers to: • Gain a
Hotel Revenue Growth
By: Amy
[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="smal
Travel Outlook the P
By: Amy
[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column typ
Navigating TodayR
By: ElliottBryan
How technology can help the hospitality industry traverse these turbulent waters and emerge stronger and more resilient than ever. By John Smallwood, President of Travel Outlook February 22, 2024 – In the dynamic hospitality industry, where guest satisfaction reigns supreme, the persistent challenge of staffing shortages has reached a critical juncture. According to a recent survey by the American Hotel & Lodging Association (AHLA), a staggering 67% of hotels are grappling with staffing shortages. This scarcity of personnel is not merely an inconvenience; it is a significant impediment to the industry's seamless operation. Despi
5 Reasons to Reevalu
By: ElliottBryan
[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_size="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column
Overcoming the Huge
By: ElliottBryan
By Doug Kennedy I have always been a huge fan of articles written by Alan Young, CEO of Puzzle Partner, but I was super happy to read his most recent article entitled Has the ‘New’ Service Culture Become the ‘No’ Service Culture? In this publication. I definitely suggest that my readers click and read the full article wherein Alan calls out and challenges major, iconic brands to live up to their lofty company mottos and read his pointed questions to them. His work has inspired me to write more about the disconnect between brand messaging and operational delivery, along with discussion questions for your next leadership meetin
Embracing Technology
By: Amy
By Alan Young I have been chatting with a number of hotel operators over the last few weeks, and one thing is constant between each and every one of them: we must continually improve our service delivery as the adoption rate of technology is moving at lightspeed. Why? Because when technology is so incredibly prolific, we need proof of humanity and authenticity. Hotel operators want to embrace technology to help them run their businesses more effectively, but not at the cost of losing their hotel's “human touch.” In a world increasingly dominated by Artificial Intelligence (AI) and other technological advancements, the hospitality in
Quoting Higher Rates
By: ElliottBryan
Doug Kennedy’s Next Training Webcast; Complimentary Registration Now Open Sponsored By Travel Outlook, Better Talent, and Track Hospitality Software Register your team and participate live, or view the recording, of Doug Kennedy’s next 40-minute training webcast scheduled for Monday, February 19, from Noon – 12:40 pm EST. REGISTER HERE “As many resorts, vacation rental companies, and hotels enter the peak booking season, now is a great time to train your reservations team on tactics for successfully selling the higher rates that your revenue managers have most likely rolled out this year,” said Kennedy. Due to today’s h
Paramount Hospitalit
By: Amy
[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_size="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column
Getting Rates Above
By: Amy
By Adam and Larry Mogelonsky In the realm of luxury properties, charging around the $500 per night price range has come to be expected for any brands around the world since the pandemic, but the pursuit of rates exceeding $750 or $1,000 per night is now a strategic objective. But with great rate comes great expectations. Ergo, owners and operators in this space understand that guests paying in this premium range demand more than just the basics. Guest expectations for this $500 to $750 range encompass not only a remarkable lobby and well-appointed rooms but also enhanced services and upgraded amenities. Premium dining and spa services a
Refreshing Hotel Fit
By: ElliottBryan
By Adam and Larry Mogelonsky Last year, wellness debuted as the next big thing for hotels. Within the broader banner of ‘wellness’ is fitness and exercise, where most hotels have focused on getting new weightlifting equipment, buying new cardio machines, making their gyms accessible 24/7, setting up some sort of healthy food outlet, and then programming in yoga, Pilates, step or another form of group class. What’s perhaps missed in this conversation is the importance of mobility (or substitute this word with balance training or flexibility) and how it can change one’s outlook on fitness, movement and preventing joint pain. There