Zaplox AB (publ) ("Zaplox"), a leading global mobile key and hospitality market innovator, today announced a new partnership with Northwind to offer its mobile guest experience platform as an integrated solution to the over 800 hotels using Northwind’s Maestro Property Management System (PMS). The strategic alliance is designed to deliver a competitive advantage and new business opportunities in North America.
The collaboration between the two highly innovative hotel technology companies will benefit many of North America’s leading hotels, resort and multi-properties to enhance their mobile guest journey and deliver a frictionless experience, eliminating lines at the front desk to check-in and, out as well as secure mobile payments. The Zaplox integration enables hotels to offer the added convenience of a mobile key option to guests, reducing the hassles and costs associated with lost and demagnetized key cards. Also, the Zaplox solution drives new revenue opportunities with upselling, upgrades and promotions for connected hotels.
Providing a comprehensive platform developed specifically for the global hospitality industry, Zaplox aims to help hoteliers implement a complete mobile guest journey. Studies show that 50% of all travel plans are now being booked via a mobile device, so it is a natural step for guests to use smartphones throughout their hotel stay from check-in, and mobile room keys, to purchases, access to guest services, checkout, payments and more.
"As a leading PMS supplier, we are always interested in integrating Maestro with technologies that present relevancy to our client’s operations, improve the guest experience, and provide great value. We are excited about our new integration with Zaplox and being able to offer our clients their solution working in concert with Maestro." stated Warren Dehan, President of Northwind.
"We continue to establish partnerships with market-leading PMS vendors and develop our platform to deliver an exceptional mobile guest journey globally,” says Magnus Friberg CEO Zaplox. “The integration with Maestro PMS opens up new avenues for cooperation and further strengthens our competitiveness in the North American market. Also, the partnership increases the benefits of the Zaplox system and provides an attractive offer to Maestro's clients.”