Volara and INTEREL Enabling Hotel Guests to Control the Room Environment on Voice Command
May 14, 2019 2:21pm
Travelers can control room temperature, lights, and drapes by speaking commands to any voice assistant selected by the hotel; Guest privacy and hotel proprietary data are protected
New York and Dubai, — May 14, 2019 — Today travelers have even more control over their hotel room environments thanks to an integration partnership between Volara and INTEREL. Guests can raise or lower room temperature, open or close drapes, turn on or off lights, and ask for guest services such as “do not disturb” or “make up room” using simple voice commands spoken to any of the major natural language processing platforms including Amazon Alexa, Google Assistant, and IBM Watson. Volara’s software provides a real-time conversation management overlay that enables INTEREL’s Guest Room Management System to be controlled by the voice of the hotel guest – a frictionless, memorable and secure experience.
“We are pleased to be working with INTEREL to enable travelers to control their hotel room environments by voice command, exceeding the at home experience with a true hotel-grade solution,” said Dave Berger, Volara CEO. “The integration works seamlessly, providing guests with an immediate response to their wishes on command. When coupled with more than 30 other hotel technology integrations, a single command can deliver to guests a contextually relevant, totally awesome, conversational experience. Volara-powered voice commands integrated with INTEREL are not just fun and flexible, but they are giving hotels that added level of differentiation that will help them quickly rise above the competition and increase guest satisfaction scores and loyalty. We look forward to collaborating with INTEREL customers on the selection of voice technologies best suited for their hotels and managing their voice interactions with our robust, integrated, and scalable solution.”
Volara provides cloud-based, platform agnostic, real time, multi-property conversation management software and a secure integrations hub that makes voice technology enterprise deployable. Its software turns the major natural language processing platforms into a hotel business tool that drives more efficient guest service, influences guests’ behavior by promoting hotel amenities and guest activities, measurably improves net promoter scores up to 20 percent, and helps hoteliers understand their guests better. INTEREL is an award-winning hospitality guestroom control provider with solutions from low-cost, networked thermostats with industry standard energy management to complex control for lights, thermostats, drapery, and guest services. With a platform that can be modified for specific needs, INTEREL puts hoteliers in charge of the guest-room control experience.
“We are thrilled to be harnessing the power of Volara’s voice hub for the hospitality industry,” said Florian Gallini, INTEREL CEO. “As voice becomes an increasingly preferred interface for guest and staff interactions with technology in hotels, INTEREL stands ready to respond by delivering a voice on command experience that is engaging, modern, frictionless and fun from the moment a guest opens the door to their room. INTEREL has always been known as one of the industry’s largest portfolios of partner integrations and innovation in the industry and adding Volara’ voice hub to INTEREL’s IoT capabilities such as location-based services will open opportunities for new innovations for hoteliers.”
voice command technology,
Volara is THE provider of custom voice-based solutions for the hospitality industry. It’s the only provider of voice-based solutions to the hospitality industry with the Alexa for Business Service Delivery Designation from Amazon. Volara is also a launch partner of Alexa for Hospitality and Google Assistant Interpreter Mode. Volara's proprietary software creates a hotel business tool atop the leading smart speakers and natural language processing platforms. Volara's proven best practices ensure high utilization rates and an optimal guest experience that creates personal and remarkable engagement with brands. Volara is the largest manager of Alexa devices in the enterprise today and over a million people have used voiced-based solutions powered by Volara. To learn more about Volara, visit https://volara.io.
Contact: Barb Worcester, Volara PR
INTEREL is North America’s fastest growing room-control provider. With a platform that can be modified for specific needs, INTEREL puts hotels in charge of the room-control experience with solutions that range from low-cost, networked thermostats with industry standard energy management all the way to complete luxury guest-room automation for lights, drapery, guest services, and more. INTEREL is deployed in more than 30 countries and used by more than 20 million guests and has offices in Dubai, Las Vegas, Singapore, Munich and Milan. INTEREL is backed by European technology investor, Jolt Capital SAS. www.interelme.com.
Contact: Lindsay Kelso, Key Accounts Director - Americas
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