Leading hotel management company upgrades to SalesAndCatering’s STS cloud to optimize productivity, efficiency, and sales to meet the increase in group business with travel rebounding
Charleston, SC – (May 24, 2023) – Twenty Four Seven Hotels, one of the country’s leading hotel management companies for premium-branded, select-service, and lifestyle hotel segments, has selected STS Cloud as the preferred sales and catering system for all 25 properties. Any new hotels added to the portfolio will also use STS Cloud as the company continues expanding its management footprint.
SalesAndCatering’s STS Cloud is a cloud-based hospitality technology solution that provides industry-specific tools to help hotels streamline groups and events business and maximize profitability. The system offers real-time collaboration across teams, automation, improved guest experience, and increased sales. With the implementation of STS Cloud, Twenty Four Seven Hotels can automate and manage the group sales process, from initial inquiry to reporting and the final invoice. The platform provides an all-in-one solution for managing every aspect of hotel group sales management, including automated proposals, contracts, banquet orders, event management, and room block management – all in one easy-to-use interface.
According to Deanna Kautai, Regional Director of Sales at Twenty Four Seven Hotels, “We previously used STSR and had great experiences in terms of cost and customer service, so STS Cloud was a natural transition for us. We evaluated how to elevate our sales systems and processes to be cohesive with the systems and processes we already had in place, and STS Cloud was the best option.”
Some upgraded features in STS Cloud that were important to the top-rated management company include:
• Event Calendar – consolidation of forms and calendars into one environment to evaluate market demand.
• Templates feature – consolidation of a “business evaluation” system that was in disparate environments.
• Reporting – The corporate head office can now easily run reports for all hotels instead of going to each profile to gather information.
• Help section + training – Now included with STS Cloud are new and innovative videos and step-by-step guides centralized in the help section. Training sessions are available to new sales leaders as their guide when onboarded.
“We’ve saved time by consolidating what we’re already doing and using STS Cloud to enhance our systems and processes,” Deanna adds. “We’ve benefited from Rick, our account manager, who really helped us every step of the way, from testing to transitioning 25 properties from STSR to STS Cloud. Also, all his support in answering all questions from our leaders at each hotel in such a timely manner.”
She continues, “STS Clouds is great, but to be honest, there are other great programs out there too. Hands down, it’s the support that comes with having STS Cloud which makes it a great fit for our hotels. If there are any questions, we can find answers in the help section or email the STS team, and they will respond quickly.”
STS Cloud has had significant success in the hospitality industry for over three decades, serving over 10,000 hospitality sales and catering professionals. Their platform is known for its flexibility, scalability, and ease of use, making it an ideal solution for all types of hotels, from global chains to boutique properties. The software is top-ranked on Hotel Tech Report with a 98% satisfaction rating.
“We are thrilled to partner with Twenty Four Seven Hotels,” said SalesAndCatering.com’s CEO Ryan Hamilton. “We look forward to working closely with their team to make the group sales process as streamlined as possible, ultimately driving revenue and growth for its expanding portfolio of properties.”
Overall, Twenty Four Seven Hotels’ selection of STS Cloud is a huge win for the company, as it will help them to continue to grow and manage their properties efficiently. It’s proof that Twenty Four Seven Hotels is committed to providing world-class hotel management services and investing in the right solutions to support their success.
For more information, visit the SalesandCatering.com website at salesandcatering.com.