November 17, 2015 – If satisfaction is a top priority, then booking a budget hotel room in Miami could be a risky proposition. A recent survey from CheapHotels.org has found that the dissatisfaction rate exhibited by overnight budget hotel guests in The Magic City is higher than anywhere else in the country. The survey specifically compared 30 U.S. destinations, with the quality of their 2-star hotels serving as the basis of comparison.
The survey used the hotel booking site Expedia to come up with its rankings. The ratings awarded by budget hotel guests after their stay were compiled for the past year and then averaged for an overall percentage ranking. Scores of 4 or 5 were deemed positive, 3s were considered neutral and an assessment of 1 or 2 was considered negative.
When the results were compiled, Miami came in worst, with 34% of budget hotel guests expressing disappointment with their hotel stay enough to award the establishment a negative rating. In the disapproval department, that rating outranks all destinations considered. Comparatively speaking, Las Vegas, which ranks as the survey’s second worst city for budget hotels, came in with 25% of its reviews being given a negative score.
In contrast, budget hotels in Seattle ranked highest on the survey. Budget hotel guests in the Emerald City expressed a 62% approval rating with their hotel stay. Of the remaining ratings, 20% of guests gave their Seattle stay a neutral ranking of 3, while 17% exhibited disapproval. Joining Seattle at the top of the podium are Denver and Baltimore, both of which came in with 60% of their budget hotel reviews being positive.
The following table compares 30 destinations in the USA based on the quality of their budget hotels. The numbers indicated reflect which percentages of the hotel reviews over the last year have been positive, neutral or negative.
1. Seattle 62/20/17
16. Memphis 53/27/20
2. Denver 60/23/17
17. Nashville 52/28/20
3. Baltimore 60/22/18
18. San Diego 52/27/21
4. Indianapolis 58/25/17
19. San Antonio 51/29/20
5. Houston 58/24/18
20. Phoenix 51/28/21
6. Dallas 57/26/17
21. Portland 50/30/20
7. New Orleans 57/25/18
22. Kansas City 49/32/19
8. Columbus 56/26/18
23. Albuquerque 48/32/20
9. Charlotte 56/26/18
24. Austin 48/31/21
10. Milwaukee 56/25/19
25. Washington 47/32/21
11. New York 55/26/19
26. Orlando 47/31/22
12. Chicago 55/24/21
27. Atlanta 46/32/22
13. San Francisco 54/26/20
28. Los Angeles 46/31/23
14. Boston 54/25/21
29. Las Vegas 45/30/25
15. Philadelphia 53/27/20
30. Miami 37/29/34
