Upscale hotel prioritizes need to upgrade internet service using HIS industry expertise to ensure full guest satisfaction.
SAN FRANCISCO, Ca. — September 15, 2020 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful upgrade of guest Wi-Fi services at The Lodge at Tiburon. Known as the perfect launching point for all Northern California adventures, The Lodge at Tiburon wanted to revamp its internet capabilities by providing a strong, continuous and fast Wi-Fi signal throughout all areas of the property. Since partnering with HIS, the lodge is now capable of catering to the most demanding of online guest behaviors such as content streaming to ensure full guest satisfaction.
The lodge decided to partner with HIS due to its unique industry-specific expertise and its ability to provide a working cost-effective strategy for each network issue. This includes utilizing the latest in Ruckus access point technology, with access point devices placed in strategic areas to ensure a strong and continuous Wi-Fi signal throughout all areas of the lodge. As a result of the successful installation by HIS, guests staying at the Lodge at Tiburon can now remain fully confident in their ability to connect multiple personal devices while performing an array of online activities without suffering a lapse in Wi-Fi quality.
Daniel Coggins, SVP of Independent Hotels & Resorts At TPG said, “in today’s ever increasingly competitive environment, we were thrilled to partner with HIS to provide our guests with the very best Wi-Fi available today. As travelers rely more and more on their technology, and now with the increase in video conferencing due to the Covid-19 Pandemic, having uninterrupted flawless connectivity is paramount to the overall guest experience.”
In addition to offering unmatched industry expertise and access to the latest in Wi-Fi network hardware, HIS also provides both hotel staff and guests with 24/7 instant customer support for a wide array of connectivity needs. Services offered to ensure guest satisfaction remains high includes providing assistance with Wi-Fi card configurations, enabling VPN connections and ensuring seamless access to email servers and much more. The Lodge at Tiburon can be assured that its properties and their guests will receive the highest standard in Wi-Fi service performance at all times.
For more information about the full range of technology solutions available from Hotel Internet Services, please contact Gary Patrick at 866-265-7575 Ext. 705 or email [email protected].