The Clarendon Hotel and Spa Partners With OpenKey to Elevate Its Guest Experience
August 7, 2018 10:08am
Innovative technology is user-friendly and increases efficiency
DALLAS, TEXAS (August 7, 2018) – The Clarendon Hotel and Spa, a four-star boutique hotel in the heart of Phoenix, has partnered with OpenKey, the industry standard for universal mobile access in hotels. Hotel guests will be able to bypass the front desk during check-in and access their room with mobile keyless entry. Integrating OpenKey’s innovative technology will support the hotel’s guest-centric approach and help deliver an experience expected from today’s traveler.
At The Clarendon Hotel and Spa guests can take in the beautiful skyline and mountain views at the hotel’s SkyDeck rooftop. They’ve been recognized as having one of the best hotel pools in the city with the award-winning Oasis Pool that features one of the largest water walls in the world, VIP indoor and outdoor luxury cabanas and a 50-person HydroSpa. The full-service spa on-site offers massages, reflexology and aromatherapy treatments. The Clarendon Hotel and Spa offers the perfect blend of luxury, technology and value. Earlier this year, they were voted as one of the best value for hotels in the U.S. by TripAdvisor. Guests can select from three spacious room options with varying amenities and with a central location, can quickly reach the convention center, museums, parks, shopping, theaters, sports venues and concert halls. The property is pet-friendly, allowing a maximum of two dogs per room. Whether it’s a trip for business, leisure, or a staycation, guests can truly enjoy The Valley of the Sun at The Clarendon Hotel and Spa.
“As we look to elevate our service, OpenKey’s mobile technology will help us deliver a simplified and efficient guest experience,” said Charles Morman, General Manager, The Clarendon Hotel and Spa. “Today’s traveler wants to save time and enjoy their travel, not wait in check-in lines. We couldn’t be happier about adding a tech solution that will ultimately benefit our guests.”
The 2018 Fuel Travel Hospitality Technology Study revealed that hoteliers are acutely aware that leveraging technology to improve the guest experience is key. And, a Cornell University’s Center for Hospitality study found that just a five-minute wait at check-in can cause guest satisfaction to drop by 50 percent.
“Mobile key technology is a cost-efficient solution for hoteliers that are considering upping their guest experience,” said Brian Shedd, Vice President of Sales & Marketing for OpenKey. “It is easy for our partners like The Clarendon Hotel and Spa to integrate into their existing offerings and second nature for hotel guests because their smartphones are part of their everyday lives.”
Guests at The Clarendon Hotel and Spa will have the ability to complete check-in remotely, receive a hotel room assignment and bypass the front desk, use their mobile key to access their hotel room and common area doors, all from their mobile device. Additionally, they’ll receive hotel directions and free Wi-Fi codes directly to their phone and can inform the property of early or late arrival with a swipe of a finger.
mobile keyless entry,
the clarendon hotel and spa
Founded in 2014, OpenKey is reinventing the hospitality experience through its mobile access solution. The OpenKey app is the industry standard for universal mobile key technology and works with the majority of digital hotel locks. Hotels and their guests benefit from OpenKey’s platform providing efficiency, convenience and cost savings. OpenKey is a privately held company located in Plano, Texas. The company has been funded by several of the largest hotel ownership and management companies in the world. The app is available for both iOS and Android devices. For more information, please visit www.openkey.co.
Contact: Juana Veliz
Contact: Charles Morman
The Mobile-First World Creates Tremendous Revenue Potential for Hoteliers
The New Era of Personalization: The Hyperconnected Guest Experience
The Osage Casino Hotel Sweetens the Pot for Guests With OpenKey Partnership
Mews and OpenKey Announce Tech Integration
Online Ripple Effects: How Digital Tech Changes Guests' Offline/On-Property Expectations
Runtriz Welcomes New SVP of Sales to Expand North American Market
OpenKey Projects Issuance of 100,000 Mobile Keys Monthly
Runtriz Announces Record-Breaking Year With Strong Company Growth and Notable Strategic Partnerships
Historic Georgetown Inn Adds Modern Tech With OpenKey
Fast Kiosk Check-In, Robot Room Service, and dormakaba Electronic Access: Hotel Monville Is Canada's Most Innovative Hotel
OpenKey Partners With SiteMinder to Bring Automated Mobile Key to the Masses
Three Ways to Simplify Hotel Check-In Process With PMS
Runtriz and Glympse Join Forces to Offer Smart Shuttle Tracking for Hotels and Guests
OpenKey and Infor Announce New Partnership
Springer-Miller Systems Announces Enhanced Integration With OpenKey
StayNTouch Expands Globally Leveraging Local Shiji Offices in Munich, Singapore and Sydney
mi-pad Queenstown Opens Hotel Doors With ASSA ABLOY Hospitality Mobile Access and VingCard Allure
The Haley Hotel Rolls Out OpenKey’s Mobile Key Technology with a Bang
dormakaba Comes to HX in NYC With Hospitality Access Solutions That Transform the Guest Experience
The Woodmark Hotel Launches Mobile Key with OpenKey and MIWA
Please login or register to post a comment.