Hotel updates PMS to deliver guests a new mobile service experience with StayNTouch’s Cloud-Based PMS Solutions

Bethesda, MD – MARCH 23, 2017 – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, announced the deployment of its Rover PMS™ and Zest™ solutions at the 100-room Sohotel, the oldest running hotel in New York City, New York.

“Our old property management system was antiquated,” said Alain Derderian, Director of Sales & Marketing at Sohotel. “Year over year we would pay for service and yet there was never an update on the product. We felt that our industry was growing but the core systems were not. For example, integrations with other technologies were always difficult and took way too long.”

“So we went into the PMS marketplace with our eyes wide open – and StayNTouch had exactly what we were looking for,” continued Mr. Derderian. “For example, we decided a couple years ago to switch our mode of how to handle pricing. Duetto provides us the ability to make smarter decisions. So it was imperative that StayNTouch can work with Duetto. We have been impressed by StayNTouch’s integration process.

StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:

  • Rover PMS™: Next generation Hotel PMS, fully cloud, fits on every device, optimizes hotel operations from front desk, to groups, to housekeeping to revenue management. Simple monthly pricing that includes training, integrations and configuration.
  • Zest™: Enables guest pre-engagement and guest services via mobile web. Guest-enabled mobile check-in & out via smart phone or desktop. Private labeled, PMS-integrated mobile check-in &/or checkout. Bill review, preference collection, upsell opportunities, and remote key fulfillment. Promote and monetize late checkouts.

“We are delighted to be working with the team at Sohotel,” said Jos Schaap, CEO-Founder of StayNTouch, “The hotel required a nimble system that would allow them to deliver a new service experience to their guests without the typical costs associated with updates and upgrades. Our mobile platform provides these innovations immediately while providing a foundation for future improvements and integrations with best-of-breed partners.”