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Chris Donahue Named General Manager

STOWE, VT — September 25, 2018 Springer-Miller Systems (SMS), a leading provider of guest-centric hospitality and spa management systems, announces the promotion of Chris Donahue to General Manager of SMS Property Management System Solutions.

Strong growth at SMS over the last 24 months has compelled the company to separate the company across business lines by property management, spa, and point-of-sale systems. Chris Donahue will lead all efforts around the continued evolution of SMS property management system solutions. Rob Selwah, SMS President commented, "The restructuring of our business by product lines enables our business to operate with more flexibility. Chris has a deep understanding of what is required to successfully design, build and launch complex technology solutions. His knowledge and expertise around product security and integrations have allowed SMS to remain leaders in the hospitality industry. We are committed to continuing our heritage of providing robust functionality and integrations to SMS|Host while simultaneously bringing new products to market. Chris's expertise and understanding make him the ideal choice as General Manager."

As a life-long Vermont resident, Chris celebrated his 20th year anniversary with SMS in May of this year. Throughout his career at SMS, Chris has held multiple roles, starting as a property management systems installer and most recently was Director of Product Management. Chris will provide dedicated leadership over development, product management, marketing, professional services, and support.

Chris will lead SMS efforts to leverage Jonas Software’s strengths with continued development and integration on the Jonas ARC Platform. The ARC Platform simplifies integration with an open API approach enabling seamless connectivity through a wide array of protocols and broad support for industry standard messaging. Chris and the SMS team are tapping into the ARC as they focus on adding new enhancements, integrations, and products to SMS Property Management System Solution offerings.   

Donahue shared his thoughts on his recent promotion as follows:  "I am thrilled to be moving into the General Manager role and am fortunate to work with some of the most dedicated, hard-working and talented people in the business. I look forward to guiding this team as we continue to innovate and build world-class hospitality solutions for such an amazing client base."

About Springer-Miller Systems

Springer-Miller Systems provides premier software solutions for the finest hotels, resorts and spas worldwide. Springer-Miller Systems offers the SMS|Host Hospitality Management System, the truly guest-centric and fully-integrated property management system, and SpaSoft, a dynamic activities management and scheduling software solution for luxury spas. SMS's newest product, Teres POS elevates your guest experience by delivering a premium, guest-centric point-of-sale for food and beverage and retail operations at your luxury hotel, resort or casino. 

Visit for more information.

Contact: Michelle Young / 773-294-9483

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