Las Vegas – July 23, 2015 – SkyWire was recognized last week at the Casino Marketing and Technology Conference for its excellence in the development of gaming products and technologies in 2014.
SkyWire’s mobile marketing platform, the Mobile Connect Suite, took home first place for the Most Innovative Gaming Technology Product of 2014. The suite of products allows restaurants, casinos, and hotels the opportunity to increase customer satisfaction and loyalty while shortening wait times by using SMS messages and coupons instead of the bulky pagers and email lists.
Mobile Connect Suite was lauded by presenters of the conference, Casino Journal, as a highly beneficial tool that can easily be implemented into an industry that is often times slow to adapt burgeoning technology. The suite of products includes “Rooms Connect”, “Mobile Connect”, and “Table Connect”; each component specifically targeting problem areas in the hospitality and casino industries.
“SkyWire is passionate about creating products that have the ability to easily adapt to the fast pace of the casino and hospitality industries,” says Joe Walczak, VP of Strategic Accounts, “The Mobile Connect suite was engineered to enhance the guest experience as well provide the operator a quick and flexible way to promote their offerings and track redemption.”
Rooms Connect was prominently featured as an answer to guests’ early arrivals. Instead of turning guests away with no alternative but to call back, checking on room status, Rooms Connect allows patrons the freedom to start their vacations early, knowing that they will receive an alert when their room is ready. Hotels can even send their early arrivals discounts to on-site establishments via SMS, keeping them on the property and retaining their business.
Judges from the industry evaluated entries for the newest and most creative products and services to determine the Top 20 Most Innovative Gaming and Technology Products of 2014.