Atlanta, October 23, 2018 – Continuing Shiji Groups’ strategy to service customers locally in region, Shiji is adding a new Professional Services team to consult on and support leading proprietary and third-party hotel and restaurant technologies in the Americas.
Shiji’s Professional Services team will focus on Property Solutions Support Services, Project Management and Consulting Services. Lead by a team of subject matter experts with application experience averaging more than ten years each; Shiji’s Professional Services team provides critical support when needed. The team consists of 40+ trained experts in all levels of hotel software systems support for PMS and POS services.
The objective is to provide fast, affordable support solutions without compromising the service, quality or consistency for critical hotel operations systems. The support team is located across the US with the ability to support all America’s time zones.
“We believe 24/7 support by local experts is a value add that any hotel will want. The Professional Services team is made up of experts who have been in the hotel systems services industry for decades and can address any issue.”, said Greg Berman, COO America’s for Shiji US.
Shiji’s Professional Services team assists properties and chains of all sizes with upgrades, new installations, training, backup solutions and interfaces. All projects are guided by a dedicated project management team to ensure on time delivery.
Systems are critical to hotel operations, having an experienced Professional Services team on hand to help at any time ensures hotels have no lost business and can keep servicing their guests 24/7.