January 16, 2017, Beijing – Shiji announced the acquisition of a majority stake in ReviewPro, the leading cloud-based data and analytics provider of Guest Intelligence solutions for hotels. The investment was made by Shiji (Hong Kong) Limited, a wholly-owned subsidiary.
Since signing its first clients in September 2009, ReviewPro has grown from a boot-strapped start-up to one of the fast-growing companies in the HotelTech space worldwide. Today, the company has more than 30,000 hotel clients across all segments of the industry, including brands such Meliá Hotels International, The Ascott Limited, Kempinski, Red Lion Hotels and citizenM.
ReviewPro’s founders and management team will continue to lead the company as it scales its global growth plan and the roll-out of new products and services. The company’s products include Online Reputation Management (ORM) and Guest Satisfaction Surveys (GSS), which enable savvy hoteliers to increase guest satisfaction and revenue.
“I am very pleased to welcome ReviewPro into the Shiji family of companies, said the companies Chairman, Mr. Li Zhongchu. ReviewPro is a great fit into our strategy to Go Platform and Global. We are excited to work with the team at ReviewPro as we continue our commitment to expanding internationally by offering the hotel industry leading products, technologies and services.”
Kevin King, COO of Shiji commented. “ReviewPro’s focus on empowering its customers to know their guests better, providing opportunities to make smarter decisions, is very well aligned with Shiji’s mission and we are looking forward to the company making a significant contribution to our growth plans.”
"We are thrilled to join one of the world's leading hospitality technology companies," said RJ Friedlander, a founder of and CEO of ReviewPro." Their vision, strategy and expertise will help us to scale ReviewPro as we continue to expand geographically and extend our product and service offering.”
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