Close

Cart

Total $0.00

Checkout

Luxury Florida property enhances internet speed and reliability while addressing guest demands for the latest in online streaming entertainment

CLEARWATER BEACH, Fla. — May 30, 2018 Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has successfully implemented an advanced Wi-Fi upgrade alongside its industry leading BeyondTV video streaming platform at Shephard’s Beach Resort in Clearwater Beach, Florida. The property, which attracts leisure guests due to its breathtaking gulf views, had begun experiencing a decrease in guest satisfaction due to a slow and unreliable internet connection. Since partnering with HIS, the resort has eliminated internet-based guest complaints, and instead receives unsolicited praise from guests on BeyondTV’s enhanced connectivity features for guestroom entertainment.

Prior to the HIS Wi-Fi implementation, Shephard’s Beach Resort used outdated hallway access points to transmit Wi-Fi signals throughout the premises. Guests attempting to access online content often voiced their dissatisfaction due to such signals not being strong enough to reach them within the guestroom or outside balcony. After finding that the previous internet provider was unable to resolve the issue, property leadership opted to partner with Hotel Internet Services to implement a strong and reliable network. Since working with HIS, the resort can now confirm consistent and reliable Wi-FI coverage throughout the entire property, including the onsite restaurant, night club, swimming pool and meeting room areas.  

“With a seamless installation process that was both fast and minimally intrusive, HIS is responsible for enhancing our Wi-Fi network in a way that allows it to meet virtually any guest need, a fact demonstrated by a total elimination of guest complaints received by the front desk,” says Paul Andrews, general manager at Shephard’s Beach Resort. “By also implementing BeyondTV, our resort has even been able to go a step further in catering to today’s guest demands for the latest in online entertainment and communication.”

A solution that leads the hospitality industry in wireless casting technology, BeyondTV allows guests to leverage guestroom televisions to view essentially any content accessible via their smart devices on a much larger screen. Guests can for example use this functionality to view online streaming subscriptions, personal videos and photos, or to access social media accounts such as Facebook and Twitter. Guests of Shephard’s Beach Resort can also use BeyondTV to review their hotel bill at any time, and can take advantage of the platform’s ability to share details on upcoming resort events. Guests can even use BeyondTV to reserve a VIP table at either the resort’s tiki bar or night club, providing enhanced revenue opportunities.

For more information about the full range of technology solutions available from Hotel Internet Services, please contact Gary Patrick at 866-265-7575 Ext. 705 or email gary@hotelwifi.com.

About Hotel Internet Services, Inc.

Founded in 2003, Hotel Internet Services, Inc. (HIS) is a leading solution provider for secure wired and wireless Internet services, IPTV VOD Systems, BeyondTV Wireless Streaming Player, and convention services, all supported with 24/7 guest service monitoring and support. HIS provides equipment and services to casinos, hotels, resorts, military and student housing, timeshares, condos, conference centers, apartments and many other commercial venues.

HIS has deployed numerous small to large-scale facility-wide wired, wireless, and in-room entertainment solutions across the U.S. They currently maintain hundreds of properties with over 150,000 guest rooms. Based in Clearwater, Florida, HIS maintains three offices in the U.S. and Mexico. For more information, please visit www.hotelwifi.com.

Contact: Andrea Mane

andrea@planapr.com / 407-905-0608

Related News

Elliott Park Hotel Pioneers Latest in Voice-Activated Guestroom Controls and Connectivity With BeyondTV and Wi-Fi by HISA

Saddlebrook Resort Adapts to Guest Demands for Enhanced Online Connectivity With BeyondTV by Hotel Internet Services

Cloud5 Names Mark Holzberg Chief Executive Officer

Mobile Connectivity Crucial for Hotel Guests and Staff

Hotel Internet Services Releases New BeyondTV Features to Enhance Guestroom Entertainment and Revenue Potential

Hotel Internet Services Deploys Advanced Television Voice Command Functionality With BeyondTV

Cachet Boutique NYC Enhances Guest Connectivity and Marketing Efforts with BeyondTV by Hotel Internet Services

Orchard Hotels of San Francisco Partners With Hotel Internet Services to Implement Advanced Wi-Fi With Voice-Activated Television and Casting Solutions

Is Your Marriott Hotel HSIA Brand Compliant?

Sun Peaks Grand Hotel and Conference Centre Selects Eleven and TELUS to Improve Guest Wi-Fi Experience

PMS Software Evaluation Scorecard Ensures Hotels Can Find Their Ideal Property Management System

INTEREL Secures €10m Growth Capital to Fuel Expansion of its Internet of Things (IoT) Solutions for the Hospitality Industry

Unico 20° 87° Riviera Maya Deploys Wireless Guestroom Streaming with BeyondTV by Hotel Internet Services

Radisson Plaza Hotel at Kalamazoo Boosts Wi-Fi Speed and Guest Satisfaction with Internet Upgrade by Hotel Internet Services

Hotel Internet Services In-room Access Point White Paper Offers Expert Insight on Implementing Fast, Reliable and Affordable Guestroom Wi-Fi

Lexington Inn & Suites Sacramento Maximizes Guest Connectivity and Satisfaction With Hotel Internet Services Wi-Fi Solutions

Hotel Internet Services Showcases Latest Advances in Wi-Fi Network and In-Room Television Streaming Solutions at HX 2016

Hotel Internet Services to Showcase Next Generation Guestroom Television Streaming and Wi-Fi Network Technology at TribalNet 2016

Hotel Internet Services Unveils HIS Property Dashboard for Maximum Visibility and Control Over Network Performance

Hotel Internet Services Showcases Best Practices for Data Security and Guest Wi-Fi Network Solutions at HITEC 2016

All News »

Please login or register to post a comment.