RoomKeyPMS Selects Revinate to Power Hotel Customers with Online Reputation and Surveys Data
September 16, 2015 9:03am
September 16, 2015 - San Francisco, CA - Revinate, the software as a service (SaaS) company that helps hotels reinvent the guest experience today announces its new interface with RoomKeyPMS, the single, integrated hotel property management system. RoomKeyPMS API integration allows customers to have an easy-to-use guest engagement platform that can be set up in a matter of hours, expediting the Customer Relationship Management system (CRM) integration and onboarding process.
With the Revinate Marketing™ integration, RoomKeyPMS customers can send automated guest communications via email and SMS throughout the guest stay. These include communications like pre-stay welcome emails, targeted offers while guests are on-property, and post-stay guest satisfaction surveys upon departure. Revinate is one of the only marketing automation platforms that caters exclusively to hoteliers, driving an average revenue of $4200 per promotional campaign that’s directly attributable to email marketing.
“Traditionally, setting up a CRM takes many intensive man-hours to extract customer and guest data from various hotel systems.” says Kerry Brock, RoomKeyPMS Vice President of Sales and Marketing. “However with the integration between RoomKeyPMS and Revinate, RoomKeyPMS hotel customers can obtain complete guest profiles populated with historical guest data in a matter of minutes. We’re happy the API integration with Revinate provides significant value for our hotel customers.”
Marc Heyneker, Revinate Co-Founder and VP of Sales says, “Revinate’s API makes our reputation data available on partner platforms beyond our own application, allowing hotels to use their guest data in ways that build valuable relationships with their customers. Having a Property Management System (PMS) like RoomKeyPMS select Revinate to interface with is a testament to the strength of our ability to integrate with hotel systems and provide value for hoteliers on a global scale.”
To further explain how the technology integration works, RoomKeyPMS and Revinate will be hosting a joint webinar. Unlocking Guest Data from Your RoomKeyPMS will take place on Wednesday September 23rd at 10amPST to learn how use your guest data to increase guest satisfaction and your revenues. Register here.
Contact: Navneet Nathoo
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