Orlando, FL (Dec. 11, 2014) – Omni Orlando Resort at ChampionsGate is pleased to announce the appointment of Robert Stanfield as the new general manager. As a highly experienced veteran in the hospitality industry, Stanfield brings a diverse knowledge of the industry, as well as all aspects of resort management and food and beverage. As general manager of Omni Orlando Resort, Stanfield will be responsible for the strategic direction of the luxury resort.
Stanfield joined Omni Hotels in 2013 as director of operations for Omni Orlando Resort at ChampionsGate and shortly after was promoted to resort manager, a position he held until this recent promotion. “During his time at ChampionsGate, the resort has seen consistent high guest satisfaction ratings as a direct result of his leadership skills,” said Stephen Rosenstock, senior vice president of Operations of Omni Hotels & Resorts. “We are pleased to wish Robert much success in his new role with Omni Hotels & Resorts.”
With more than 25 years of hospitality and hotel management experience, Stanfield has achieved great success as an established leader in the industry, gaining a strong sense of effective guest and employee satisfaction tactics. Stanfield joined Omni Orlando Resort from Gaylord National Resort & Convention Center in National Harbor, Md. and Gaylord Palms Resort & Convention Center in Orlando, Fla. where he severed as Vice President of Food & Beverage, lowering employee turnover by 50 percent and growing guest service and employee satisfaction scores over a three year period.
He also worked with Hyatt properties holding a number of positions including director of operations at Hyatt Regency Coral Gables in Miami, Fla., food & beverage director at Hyatt Regency Orlando International Airport and senior food & beverage director at Grand Hyatt Washington, D.C. among others.