The new Pegasus launches into the new decade with industry-wide recognition for customer support and technical excellence
January 8, 2020 — Pegasus, a leading global technology provider empowering the hotel industry, has been named 2020’s No. 1 Central Reservation System software by Hotel Tech Report.
The HotelTechAwards, known within the industry as the “Oscars of Hotel Tech,” are chosen based on honest reviews gathered from thousands of hoteliers spread across more than 120 countries. More than 40,000 hotel industry professionals use HotelTechReport.com each month to make informed purchasing decisions, and the HotelTechAwards are based on these customers’ feedback. To learn more about the HotelTechAwards ranking, check out the HotelTechAwards scoring criteria breakdown.
This recognition from the HotelTechAwards is a singular achievement for the new Pegasus, which merged with Travel Tripper in 2019. Travel Tripper had been an award winner in the HotelTechAwards’ CRS category for the past two years, earning a runner-up award in 2018 and winning the category in 2019.
Pegasus also remains the only CRS company in the HotelTechAwards competition to have a verified HTR Global Consumer Support Certification, meaning only Pegasus meets Hotel Tech Report’s rigorous standards for excellence in consumer support.
Jordan Hollander, Co-Founder of Hotel Tech Report, congratulated Pegasus on its first win following its merger with Travel Tripper. “The people have decided and for the second year in a row Pegasus has won top-rated CRS in the industry,” Hollander said. “This was a clear category victory decided by Hotel Tech Report’s global hotelier community. The Pegasus team deeply understands that technology is equal parts software and relationships. The team has created best-of-breed software and consistently delivers world class customer support to forge strong client relationships.”
“We are honored to be recognized by the prestigious HotelTechAwards for our CRS innovations, even more so because this recognition comes straight from the reviews of our clients and peers,” said Gautam Lulla, Pegasus CEO. “This is the third year in a row that the HotelTechAwards has highlighted our accomplishments, and it is on the strength of our CRS technology and our amazing team at Pegasus that we are able to continue this winning streak.”