DALLAS (December 11, 2018) – OpenKey, the industry standard for universal mobile key in hotels, today announces it has partnered with the global hotel industry’s leading guest acquisition platform, SiteMinder, to make the delivery of mobile keys automated, faster and more widely available to hotel properties worldwide. Together, the leading tech giants will reach more than 160 countries where their platforms are currently active.
The automated mobile key delivery will be enabled by SiteMinder Exchange, a connectivity solution launched in the summer for creators of hotel property management systems (PMSs) and hotel applications everywhere. Hotel properties that subscribe to both a SiteMinder Exchange-connected PMS and the OpenKey mobile platform will have access to this innovative, automated mobile key feature.
“More and more hotels have come to realize how employing the latest technology can mean a greater focus on delivering a seamless guest experience,” said Dai Williams, SVP Global Partnerships at SiteMinder. “We are thrilled to collaborate with like-minded partners such as OpenKey, which have been instrumental in driving the change that seeks to meet the evolving needs of today’s travelers and the hotels where they stay.”
Mobile key has become a competitive differentiator for hotel properties. It is reported that a combined 60 percent of travelers are “more likely” to choose a hotel that allows guests to check in and open doors with a smartphone than a hotel that doesn’t. With the advanced automated mobile key delivery feature, hotel properties will make check-in even quicker and easier for their guests.
“As mobile key becomes the standard, our goal is to make it even faster and more convenient,” said Brian Shedd, Vice President of Sales & Marketing for OpenKey. “Integration with solid partners such as SiteMinder will ensure that automatic mobile key delivery is the way of the future. We are proud to collaborate with them and deliver innovative solutions designed to perfect mobile hospitality.”
Sitting at the center of the travel ecosystem, SiteMinder today services 30,000 hotels with guest acquisition solutions that generate $35 million in hotel revenue each year. OpenKey was founded in 2014 and recently opened a second office in Shanghai, China. Its mobile key technology can be found across 60 countries on six continents.