April 19, 2018. Portland, Maine. Olympia Hotel Management has won prestigious recognition from Hilton Garden Inn and Hampton Inn for two properties that it manages, continuing its history of best in brand performance with Hilton.
Four 2017 brand awards were given to The Hilton Garden Inn Durham-University Medical Center in North Carolina by Hilton Garden Inn, which recognized the exceptional performance of both the hotel and its team members from a field of more than 700 HGI hotels worldwide.
The Hilton Garden Inn Durham-University Medical Center won:
- Connie Hotel of the Year in North America, named after Hilton founder Conrad Hilton
- Problem Resolution SALT Award
- General Manager Merit Award to Abigail Flynn
- Director of Sales Merit Award to Traci Kessler
“The Connie Award is one of Hilton’s most prestigious brand awards,” said Lynn Smith, Director of Brand Hospitality of Hilton Garden Inn. “With Hilton Garden Inn Durham/University Medical Center being named one of the brand’s top performing hotels of 2017, it’s a testament to the staff’s commitment to excellence. I truly believe, under the leadership of Abigail Flynn, that her entire staff provides bright and intuitive service to each guest who visits their hotel.”
The Hilton Garden Inn Durham/University Medical Center is a repeat Connie winner and both Abigail Flynn and Traci Kessler are multiple award winners as well.
“We’re thrilled that the Hilton Garden Inn Durham-University Medical Center has been recognized once again for such exceptional work in hospitality, including their second Connie Award, HGI’s top award,” said John Schultzel, Vice President of The Olympia Companies. “It’s also very gratifying to continue our years of recognition from the HGI brand awards, which we’ve been proud to receive in 2003, 2007, 2008, 2015 and 2016.”
The Hampton Inn Nashua
The Hampton Inn Nashua, which is also managed by Olympia Hotel Management, was awarded the Circle of Excellence Award by Hampton Inn. This is the 4th Circle of Excellence for the Nashua hotel which also has two of Hampton Inn’s Lighthouse Awards.
“We are equally pleased with the team at the Hampton Inn Nashua for being recognized for its excellence for the 6th time in 7 years,” Schultzel said, noting that only the top 10% of Hampton hotels receive this recognition for high rankings in accommodations, service and quality.
The Hilton Garden Inn Durham-University Medical Center features 128 guest rooms and 1,850 square feet of meeting space. The hotel offers complimentary Wi-Fi, a 24-hour business center, in-room Keurig coffee maker, state-of-the-art fitness center, indoor pool and dining at the Garden Grille and Bar.
The Hampton Inn Nashua has 102 rooms, complimentary WiFi, an indoor pool, fitness center and a complimentary breakfast.