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NEW YORK, November 10, 2014 – Conference centers today represent a distinct, highly complex segment of the global meetings industry, and today’s managers face unique challenges that require appropriate skills and training.

To help address the needs of this growing hospitality and tourism sector, the NYU School of Professional Studies Tisch Center for Hospitality and Tourism ( will launch a new Certificate in International Conference Center Management this spring, one of the first noncredit certificate programs that specifically focus on international conference center management.

Developed in consultation with the International Association of Conference Centres (IACC), the new certificate complements existing Tisch Center programs that span the hospitality industry, including Hotel Operations, Restaurant Operations, and Conference and Meeting Management.  IACC, which boasts a membership of over 350 venues worldwide, has been a longtime supporter of Tisch Center students - providing a $5,000 scholarship each year to a student within the undergraduate or graduate program since 1999.

“We wanted to develop a curriculum that would serve the educational and training needs of both industry veterans and those seeking to begin their careers,” said Donna Quadri-Felitti, clinical associate professor and academic chair, NYU School of Professional Studies Tisch Center for Hospitality and Tourism. “Our collaboration with IACC is a prime example of how our programs align themselves with industry.”

IACC Global President Peter Stewart says, “The collaboration with the NYU School of Professional Studies made so much sense to us as we scanned the marketplace for a provider to work with us on developing a conference center specific program which could be offered on a global basis. Our relationship with the team at the Tisch Center goes back many years, and we value the opportunity to help them develop this program, which will be the first of its kind."

The six course certificate uses cutting-edge technology and will be offered online in an asynchronous format that will allow students from anywhere in the world to complete the program. The required courses include Foundations of Conference Center Management and Operations; Human Resource Practices and Techniques; Financial and Legal Frameworks; and Current Issues in Conference Center Operations. Electives offered are Prospecting and Sales Strategies for Conference Centers and Event Venues; New Technologies for the Meetings and Conference Industry; and Marketing and Positioning Strategies for Meetings, Events, and Conferences.

Academic Chair Quadri-Felitti also noted that students will employ a global lens to evaluate common business issues, including decisions about ownership structures and day-to-day operations; supervising a diverse workforce in a service industry; ethical issues and risk assessment; business development, and marketing and positioning; identifying and deploying technology to modernize service offerings; and developing a strategic vision to ensure long-term success.

To register for courses or to declare your candidacy for the certificate, click here.

For more information, visit, email, or call 212-998-9100.

About NYU School of Professional Studies

Celebrating its 80th anniversary, the NYU School of Professional Studies ( is one of NYU’s several degree-granting schools and colleges, each with a unique academic profile. The reputation of the School of Professional Studies arises from its place as the NYU home for study and applied research related to key knowledge-based industries where the New York region leads globally. This is manifest in the School’s diverse graduate, undergraduate, and noncredit programs in fields such as Accounting, Finance, and Law; Applied Politics; Creative Cities and Economic Development; English-Language Learning; Foreign Languages, Translation, and Interpreting; Fundraising and Grantmaking; Global Affairs; Graphic Communications Management and Technology; Health Information Management; Hospitality and Tourism; Human Resource Management and Development; Liberal and Allied Arts; Management and Systems; Marketing; Professional Writing; Project Management; Public Relations and Corporate Communication; Publishing; Real Estate, Real Estate Development, and Construction Management; Social Entrepreneurship; and Sports Management, Media, and Business.

More than 100 distinguished full-time faculty members collaborate with an exceptional cadre of practitioner/adjunct faculty and lecturers to create vibrant professional and academic networks that annually attract nearly 5,000 degree-seeking students from around the globe. In addition, the School fulfills the recurrent continuing higher education needs of local and professional communities, as evidenced by close to 48,000 annual noncredit enrollments in individual courses, specialized certificate programs, workshops, and seminars. The School’s community is enriched by more than 28,000 degree-holding alumni worldwide, many of whom serve as mentors, guest speakers, and advisory board members. For more information about the NYU School of Professional Studies, visit

Contact: Cheryl Feliciano / 212-992-9103

About NYU School of Professional Studies Tisch Center for Hospitality and Tourism

Founded in 1995, the NYU School of Professional Studies Tisch Center for Hospitality and Tourism was established in response to the growing need for hospitality and tourism undergraduate and graduate education. Hospitality and tourism are major global economic sectors, and the Tisch Center serves these growing and evolving industries by offering relevant, cutting-edge curricula that attracts bright, motivated students who seek to become leaders in their fields. Through an undergraduate degree in hotel and tourism management; graduate degrees and certificates in hospitality industry studies and tourism management; a plethora of noncredit programs; and the Center’s world-renowned conferences, the Tisch Center provides students with the tools to enable them to manage change, to communicate, to thrive in complex work environments, and to advance the businesses of hospitality and tourism. For more information, visit

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