Total $0.00


Quote of the Month; My New Book

By Stanley Turkel, CMHS

1. Hotel History: The Greenbrier

The original hotel, the Grand Central Hotel, was built on this site in 1858.  It was known as "The White" and later "The Old White".  Beginning in 1778, people came to follow the local Native American tradition to "take the waters" to restore their health.  In the 19th century, visitors drank and bathed in the sulphur water to cure everything from rheumatism to an upset stomach.  In the 1830s, the resort became well known as judges, lawyers, diplomats, ministers, planters and merchants from southern states visited the Old White resort in the summer for the restorative sulphur springs.

During the Civil War, the property changed hands between the Confederate Army and the Union Army, who almost burned the resort to the ground.  Following the Civil War, the resort reopened and became a place for many Southerners and Northerners alike to vacation, and the setting for many famous post-war reconciliations, including the White Sulphur Manifesto, which was the only political position issued by Robert E. Lee after the Civil War, that advocated the merging of the two societies.

In 1910, the Chesapeake and Ohio Railway purchased the historic resort property and embarked upon a major expansion.  By 1913, the railroad had added The Greenbrier Hotel (the central section of today's hotel), a new mineral bath department ( the building that includes the grand indoor pool) and an 18-hole golf course (now called The Old White Course) designed by the most prominent contemporary golf architect, Charles Blair Macdonald.  In 1914, for the first time, the resort now renamed The Greenbrier, was open year-round.  That year President and Mrs. Woodrow Wilson spent their Easter holiday at The Greenbrier and Joseph and Rose Kennedy traveled down from Boston for their October honeymoon.

Business boomed in the 1920s.  The Greenbrier took its place within high society's traveling network that stretched from Palm Beach, Florida to Newport, Rhode Island.  The obsolete Old White Hotel was demolished in 1922, which led to a substantial rebuilding of The Greenbrier Hotel in 1930.  This refurbishment doubled the number of guestrooms to five hundred.  Cleveland architect Philip Small redesigned the hotel's main entrance and added both the Mount Vernon-inspired Virginia Wing to the south and the signature North Entrance facade.  Mr. Small's design mixed elements from the resort's Southern historical roots with motifs from the Old White Hotel.

During the Second World War, the United States government appropriated The Greenbrier for two very different uses.  First, the State Department leased the hotel for seven months immediately after the U.S. entry into the war.  It was used to relocate hundreds of German, Japanese, and Italian diplomats and their families from Washington, D.C. until their exchange for American diplomats, similarly stranded overseas, was completed.  In September 1942, the U.S. Army purchased The Greenbrier and converted it into a two thousand-bed hospital named Ashford General Hospital.  In four years, 24,148 soldiers were admitted and treated, while the resort served the war effort as a surgical and rehabilitation center.  Soldiers were encouraged to use the resort's range of sports and recreation facilities as part of their recuperation process.  At the war's conclusion, the Army closed the hospital.

The Chesapeake and Ohio Railway reacquired the property from the government in 1946.  The company immediately commissioned a comprehensive interior renovation by the noted designer Dorothy Draper.  As Architectural Digest described her, Draper was "a true artiest of the design world [who] became a celebrity in the modern sense of the word, virtually creating the image of the decorator in the popular mind."  She remained the resort's decorator into the 1960s.  Upon her retirement, her protégé Carleton Varney purchased the firm and he continues today as The Greenbrier's decorating consultant.

When The Greenbrier reopened in 1948, Sam Snead returned as golf pro to the resort where his career had begun in the late 1930s.  For two decades in the post war years, he traveled the globe at the pinnacle of his lengthy career.  More than any other individual, Sam Snead established The Greenbrier's reputation as one of the world's foremost golf destinations.  In later years, he was named Golf Pro Emeritus, a position he held until his death on May 23, 2002.

In the late 1950s, the U.S. government once again approached The Greenbrier for assistance, this time in the construction of an Emergency Relocation Center ?  a bunker or bomb shelter ?  to be occupied by the U.S. Congress in case of war.  Built during the cold war and operated in secrecy for 30 years, it is a huge 112,000 square foot underground fallout shelter, intended for use by the entire United States Congress in the event of nuclear war.

Excavations began in 1958 and construction was completed in 1962.  By top-secret agreement, the Chesapeake and Ohio Railway (CSX) built a new addition to the resort, the West Virginia Wing and the bunker was surreptitiously constructed under it.  With concrete walls up to five feet thick, it is the size of two football fields stacked underground.  It was built to shelter 1100 people: 535 senators and representatives and their aides.  For the next 30 years, government technicians, posing as employees of a dummy company, Forsythe Associates, maintained the place regularly checking its communications and scientific equipment as well as updating the magazines and paperbacks in the lounge areas.  At any point during those years, one telephone call from officials in Washington, D.C., fearing an imminent attack on the capital, would have turned the lavish resort into an active participant in the national defense system.  At the end of the Cold War and prompted by exposure in the press in 1992, the project was terminated and the bunker decommissioned.

In the overt world above the bunker, resort life proceeded normally as Jack Nicklaus arrived to redesign the fifty-year old Greenbrier Course, bringing it up to championship standards for the 1979 Ryder Cup Matches.  That course was also the site of three PGA Seniors tournaments in the 1980s and the 1994 Solheim Cup competition.  In 1999, the Meadows Course evolved when Bob Cupp redesigned, rerouted and upgraded the older Lakeside Course, a project that included the creation of new Golf Academy.  Sam Snead's career was enshrined when the Golf Club was virtually rebuilt featuring the restaurant bearing his name with museum quality displays of memorabilia from his personal collection.

As the 21st century dawned, attention turned to an extraordinary ambitious expansion, the largest at The Greenbrier for many decades.  The Greenbrier Sporting Club developed selected portions of the resort's 6,500 acres into neighborhoods of  custom-designed homes featuring panoramic views of the surrounding Allegheny Mountains.  Membership in the Club includes access to a Tom Fazio-designed golf course, as well as a private lodge, spa, exercise facilities, tennis courts, and outdoor pool.  Members also have access to all of The Greenbrier's facilities. Totally new programs emerged ?  including the Falconry Academy and the Off-Road Driving School ?  as the resort reached out to wider audiences looking for unique family vacations.  Golf course architect Lester George created a challenging new version of the Old White Course based upon historic restoration inspired by the original C.B. Macdonald design.  That renovation was completed in 2006.  The new infinity-edge outdoor pool opened for the summer season of 2004, offering a spectacular view of the Allegheny Mountains.  

In a surprise announcement on May 7, 2009, Jim Justice, a West Virginia entrepreneur with a long-standing appreciation for The Greenbrier, became the owner of America's most fabled resort.  He purchased it from the CSX Corporation which, through its predecessor companies the Chessie System and the C&O Railway, had owned the resort for ninety-nine years.  Mr. Justice turned his considerable energies into plans to revitalize America's Resort.  He immediately presented his vision of a casino designed by Carleton Varney that included shops, restaurants and entertainment in a smoke-free environment.  The  Casino Club at The Greenbrier opened in grand fashion on July 2, 2010.  Simultaneously, Mr. Justice arranged to relocate a PGA Tour event named The Greenbrier Classic under the direction of  The Greenbrier's new Golf Pro Emeritus, Tom Watson.  The first tournament was held July 26 through August 1, 2010.

Twenty-six presidents have stayed at The Greenbrier.  The President's Cottage Museum is a  two-story building with exhibits about these visits and the history of The Greenbrier.  The Greenbrier is listed on the National Register of Historic Places and is a member of Historic Hotels of America.  It is a Forbes Four-Star and AAA Five-Diamond Award winner.

2. Quote of the Month

"No country, however rich, can afford the waste of its human resources. Demoralization caused by vast unemployment is our greatest extravagance. Morally, it is the greatest menace to our social order." 

President Franklin Delano Roosevelt

Fireside chat on Government and Modern Capitalism

September 30, 1934

3. My New Book

My new book, "Built To Last: 100+ Year-Old Hotels East of the Mississippi" is available now.  It is a paperback which tells the stories of 86 historic hotels (50 rooms or more) and each is illustrated with an antique postcard.  It has a foreword, preface, introduction, bibliography and index.  It has been accepted by the American Hotel and Lodging Educational Institute for promotion, distribution and sale.  

On February 25, 2014, Ed Watkins, Editor-at-Large, HotelNewsNow wrote:

I'm kind of a hotel history buff. After all, for the past 40 years I've had a front-row seat to most of the important trends, developments and personalities that have driven this business.

I'm not alone in that interest in history. Consultant and veteran hotel executive Stanley Turkel loves to look at the history of the hotel industry, particularly those decades before my time on the scene. He's written several great books on the topic, including his latest, "Built to Last," which is a look at nearly 100 hotels east of the Mississippi that are at least 100 years old.

His profiles cover large and small, famous and less-well-known properties that have stood the test of time. Besides an interesting read for hotel geeks like me, the book traces the roots of modern hospitality and offers lessons to today's hoteliers on how to find and keep guests.

Go to Stanley's website for more information on these hotels, on his career and his writing.

You can order a copy on my website ( Click on Books.

About Stanley Turkel, CMHS

Stanley Turkel is a recognized authority and consultant in the hotel industry. He operates his hotel consulting practice specializing as an expert witness in hotel-related cases, asset management and hotel franchising.

Prior to forming his hotel consulting firm, Turkel was the Product Line Manager for Hotel/Motel Operations at the International Telephone & Telegraph Co. overseeing the Sheraton Corporation of America. Before joining IT&T, he was the General Manager of the Summit Hotel (762 Rooms), General Manager of the Drake Hotel (680 Rooms) and Resident Manager of the Americana Hotel (1842 Rooms), all in New York City.

Turkel serves as a Friend of the Tisch Center and lectures at the NYU Tisch Center for Hospitality, Tourism, and Sports Management. He is certified as a Master Hotel Supplier Emeritus by the Educational Institute of the American Hotel and Lodging Association. He served for eleven years as Chairman of the Board of the Trustees of the City Club of New York and is now the Honorary Chairman.

Stanley Turkel is one of the most widely-published authors in the hospitality field. More than 275 articles on various hotel subjects have been published in the leading hotel magazines and posted on the Hotel-Online, BlueMauMau, HotelNewsResource and eTurboNews websites. Two of his hotel books have been promoted, distributed and sold by the American Hotel & Lodging Educational Institute. A third hotel book was called "passionate and informative" by the New York Times.

Stanley Turkel brings many talents and accomplishments to his clients including his broad-based hotel experience, his informed knowledge and his reputation for integrity and honesty.

Contact: Stanley Turkel / 917- 628-8549

Related News

Nobody Asked Me, But… No. 199: Hotel History: Fanciful Prediction, Definition of "Turnpike", The Pineapple as a Symbol of Hospitality, Hokusai, the Great Japanese Printmaker

Nobody Asked Me, But… No. 198: Hotel History: Jefferson Hotel, U.S. Grant Hotel, The Montauk Manor and The Jung Hotel

Nobody Asked Me, But…No. 197: Hotel History: Ralph Hitz (1891-1940)

Nobody Asked Me, But… No. 196: Hotel History: The Broadmoor Hotel, Colorado Springs, Colorado (779 rooms)

Nobody Asked Me, But… No. 195: Hotel History: The Elephantine Colossus Hotel

Nobody Asked Me, But… No. 194: Hotel History: John McEntee Bowman (1875-1931)

Nobody Asked Me, But… No. 193: Hotel History: John McEntee Bowman*(1875-1931)

Nobody Asked Me, But… No. 192; Hotel History: The Negro Motorist Green Book

Nobody Asked Me, But… No. 191: Hotel History: “Buffalo Bill” Cody

Nobody Asked Me, But… No. 190: Hotel History: Moana Surfrider Hotel

Nobody Asked Me, But… No. 189; Hotel History: The Boar’s Head

Nobody Asked Me, But… No. 188: Hotel History: The Pierre Hotel, New York City*

Nobody Asked Me, But… No. 187: Hotel History: Hotel Galvez & Spa, Galveston, Texas

Nobody Asked Me, But… No. 186: Hotel History: The Harvard Club of New York (1894)*

Nobody Asked Me, But… No. 185: Hotel History: The Peabody (1869)

Nobody Asked Me, But… No. 184: Hotel History: The Beverly Hills Hotel

Nobody Asked Me, But… No. 183: Hotel History: The Stanley Hotel (1909)

Nobody Asked Me, But… No. 182: Hotel History: Eldridge Hotel (1855)

Nobody Asked Me, But… No. 181: Hotel History: Mount Washington Hotel (1902)

Nobody Asked Me, But… No. 180: Hotel History: Roosevelt Hotel (1893) New Orleans, Louisiana (504 rooms)

All News »

Please login or register to post a comment.