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Michael Orrison | GCommerce Solutions | Business Insights Analyst

For users of Google’s Premium Analytics services, you may have noticed a slight change in the way that default metrics are being displayed. Google has removed the % New Sessions, added in Number of Sessions per User and New Users. They have also re-ordered the metrics to show Users and New Users ahead of Sessions.

Current View, Sessions-First:                            

New View, Users First:

Current View, Sessions First:

They haven’t taken this metric away, but it is no longer in the default view for any of the main Reporting Tables:

New View, Users First:

% New Sessions can still be viewed in Custom Reports, Dashboards, and Segments or as a Secondary Dimension on most reports within Google Analytics.

We were unable to find any documentation from Google that they are updating the default views in Analytics. Representatives from Google Analytics would not confirm nor deny any changes, however, a support specialist was able to share over the phone that Google has internal documentation showing that this change is rolling out to all Google Analytics accounts over the next few months. This representative let us know that Google is moving to a focus centered more around Users, rather than Sessions, which is reflected in these updates.

Just last week, Google made an announcement that they would be extending Remarketing List Audiences across devices. They have also made numerous changes over the last few years in the way that ads can be remarketed. It seems that the move to a stronger focus on Users in Google Analytics is an effort to better track and target individual users with ads through Google’s Ad services across all devices, through multiple platforms and channels.

If Google is rolling out other changes with this one, it is yet to be seen. However, we expect Google to continue to advance their tracking, reporting, and advertising to be more user and audience focused with greater opportunities to remarket and segment individual users across devices and through multiple channels within Google’s extensive advertising network.

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About GCommerce

Built on the belief that one-size-fits-none, GCommerce strives to eliminate the cookie-cutter approach to digital marketing. Catering to a wide variety of clients in the hospitality and tourism industry, GCommerce provides a customized, strategic, and client-focused approach to digital marketing. Services provided include but are not limited to search engine optimization and marketing, website design and development, display advertising, email marketing, and social media advertising and consultation. 

Boasting a robust and diverse clientele, GCommerce serves at the pleasure of its clients, which include industry-leading hotel management groups, luxury and boutique hotel brands, resorts and casinos, franchises and independents, and more. No matter the scope of work, GCommerce remains focused on delivering a customized approach and incredible customer service to all its clients.

Focused on helping you discover the efficient frontier of digital marketing, GCommerce is waiting for your call. Contact us by phone at 435.214.5100 or email at

Contact: John Oscadal / (435) 214-5110

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