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Washington DC (January 25, 2016): MURTEC® has signed Dr. Bryan K. Williams to be its closing keynote speaker at its annual gathering. It is lauded by attendees as the gold-standard event for restaurant technology executives.

“The customer experience today is greatly impacted by technology. In restaurants, there’s both a direct and an indirect link connecting a brand’s technology executives to customer service and engagement. We’re thrilled to welcome Dr. Bryan Williams as a keynote speaker at MURTEC to discuss how restaurant technology executives can help their brands deliver world-class service”, said Abigail A. Lorden, Editor-in-Chief of Hospitality Technology Magazine.

MURTEC brings together over 675 industry executives responsible for restaurant technology, finance and operations along with solution providers for three days of learning and numerous networking opportunities.

“Ever since my first job as a busboy, I have been in love with the restaurant business. The guests, food and atmosphere are critical, but now technology has become a key ingredient in the guest experience. I look forward to being a part of this incredible event”, added Bryan K. Williams, Founder of BW Enterprise, LLC.

For registration information, please contact Lacey Berdela at or visit

About Bryan K. Williams

Dr. Bryan K. Williams is the Chief Service Officer of B.Williams Enterprise, and the author of Engaging Service: 22 Ways to Become a Service Superstar and Work Like You Own It! 20 Ways to Go From Meeting to Exceeding Your Customers' Expectations. Bryan's passion is world-class customer service, and has facilitated workshops and delivered keynotes all over the world for various companies. He speaks on a variety of topics related to service excellence, employee engagement, and organizational improvement. He also closely with companies to design, develop, and implement service strategies. His company's online store includes a growing collection of customer service products that are well-suited for your training library.

Contact: Dr. Bryan K. Williams

240-401-6958 /


As the must-attend event to learn about the latest innovations and get up-to-speed on how to leverage new technologies, MURTEC® is lauded as the "gold standard" for restaurant technology insight offering both compelling sessions and top-notch networking opportunities.

With an agenda bringing together expert speakers and leading restaurant professionals, MURTEC® provides specific guidance for staying ahead of the technology innovation curve. With hands-on workshops, attendees will have the chance for peer-to-peer exchanges in a small group format.

For registration information, please contact Lacey Berdela at or visit

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