Close

Cart

Total $0.00

Checkout

The voice hub for the hotel industry is chosen for its increased guest privacy protections, secure integrations hub, interaction accuracy, and support for multiple natural-language processing platforms

New York — September 26, 2018 — Volara – the voice hub for the hotel industry – announces that it has been selected by Marriott International Inc. as its official and exclusive partner for its pilots of voice technologies. Volara’s software provides conversation management and secure integrations for 98 percent of the hotels using Alexa technology in the United States today. 

Marriott will benefit from Volara’s software that enables voice-based conversations with their guests to be managed in real-time on any natural language processing platform. Marriott will also benefit from Volara’s patent-pending Accuracy Engine that ensures guests receive the information or service they requested, and its secure integrations hub, which provides a voice interface for the existing technologies used in the hotel.

As part of the relationship, Volara will be launching an integration with Marriott’s proprietary work order management system. This integration will enable guests to request hotel services just by speaking.

Marriott is using the Volara platform during its evaluation of Amazon Alexa technologies at the Marriott Charlotte City Center and Marriott Irvine Spectrum in October. 

“Volara shares Marriott’s commitment to guest privacy and the need to deliver quality experiences,” said Scott Hansen, Marriott Senior Director of Guest Technology for Global Operations. “Making sure our guests are inspired and engaged during their stay is important to us. This partnership will help Marriott evaluate opportunities through voice that will guide our approach to better serving guests in our hotels.”

“Volara is proud to be partnering with Marriott International to bring voice-enabled experiences to Marriott’s guests,” said David Berger, Volara CEO. “With our technology, guests at Marriott hotels will be understood by voice technologies like Amazon’s Alexa more accurately and securely than they are at home, resulting in an improved guest experience that ensures they get what they want when they want it.”

About Volara

Volara is THE provider of custom voice-based solutions for the hospitality industry. It’s the only provider of voice-based solutions to the hospitality industry with the Alexa for Business Service Delivery Designation from Amazon and is a launch partner of Alexa for Hospitality. Volara's proprietary software creates a hotel business tool atop the leading smart speakers and natural language processing platforms. Volara's proven best practices ensure high utilization rates and an optimal guest experience that creates personal and remarkable engagement with brands. Volara is the largest manager of Alexa devices in the enterprise today and over a million people have used voiced-based solutions powered by Volara. To learn more about Volara, visit https://volara.io/.               

Contact: Barb Worcester

barbw@prproconsulting.com / 440-930-5770

Related News

5 Unique Experiences Hotels Can Use to Attract Guests

INTELITY Partners With The Howard Hughes Corporation® on New Voice Technology Program

Weaving Your Way Through Vendor Madness: What Should the Perfect Hotel Tech Partner Look Like?

INTELITY Named ‘Official Mobile and In-Room Technology Provider’ by Forbes Travel Guide for Third Year

broughtonHotels' Park James Opens With INTELITY's Complete Guest Experience and Hospitality Management Platform

Integration Partnership Between Crave Interactive and Quore Is Enabling Hotels to Deliver World-Class Digital Hotel Services

Erynn Torrenga and Young Lee Join INTELITY as SVP of Sales, East and VP of Finance; Benjamin Keller Promoted to SVP of Sales, West

The State of Voice for 2019

Runtriz Welcomes Riccardo Galanti as Senior Director of Sales, EMEA

How Is Your Digital Space?

Meliá Hotels International Selects Volara to Bring Voice-Powered Alexa Technology to Circle by Meliá

INTELITY Raises $44M, Sets Sights on Further Global Expansion and Scale

INTELITY Looks to Win “Hospitality’s Hottest Technology” Designation at ALIS 2019

The Inn at Harbor Shores Deploys Full INTELITY Platform

Black Oak Casino Resort to Implement INTELITY's Guest Experience and Staff Management Platform

Synergy Global Housing Brings Volara-Powered Voice Assistants to New York Residences

Ambassador Hotel Tulsa Implements Online Streaming, Voice Control and Enhanced Internet Connectivity With BeyondTV and Upgraded Wi-Fi by HIS

You Can't Get Anything for Twenty Bucks These Days

Intelity Partners With Acuant to Further Streamline Guest Check-in and Mobile Key Delivery

Volara Integrates With and Supports the Just-Announced Google Assistant Interpreter Mode at Dream Downtown Hotel

All News »

Please login or register to post a comment.