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Maestro 2-Way Direct Channel Interface Gives Operators Price, Availability, and Rate Controls to Maximize Revenue, Lower Fees from their Expedia Bookings

Markham, ON - September 11, 2013NORTHWIND, provider of Maestro™  Enterprise Property Management announced it completed development of a 2-way booking interface to Expedia's family of reservation websites. The new Expedia interface reduces operators' overall online booking costs and provides multiple rate setting and availability controls. The 2-way interface is available for Maestro PMS client implementation today.  Click here to learn more about Maestro’s solutions for profitability and productivity.  

Interface reduces booking costs with direct Expedia reservations

Warren Dehan
Warren Dehan
"Expedia is an important booking source for NORTHWIND clients," said Warren Dehan, President of NORTHWIND-Maestro PMS. "According to Expedia, between 5 and 10 percent of the occupied hotel room nights in the US are booked through their channels. The new Maestro 2-way Expedia booking interface gives our clients greater rate and availability control for this valuable reservation source. The interface also reduces overall booking costs for Expedia reservations." Dehan said NORTHWIND developed the interface in response to user requests.

Expedia operates approximately 140 travel booking websites including,,,, and over 100 smaller regional "Affiliate Network" private-label travel websites. Expedia estimates 1 of every 20 hotel room nights in the US is booked through Expedia. In metro markets like New York and Las Vegas, the share is as high as 1 in 10. 

"In the past, NORTHWIND's channel partners provided access to Expedia reservation booking, but there were additional fees with each channel," Dehan said. "Our 2-way Expedia interface gives Maestro PMS users a direct channel that is a more cost effective way for guests to book through Expedia." NORTHWIND developed easy-to-use input screens for the new interface that let operators upload rates and availability in multiple formats. Properties can now provide Expedia with sell rates, net rates, and flexible room allocations. Maestro's 2-way interface offers greater rate and inventory allocation control so hotels can manage availability and rates more precisely to maximize revenue from their Expedia bookings.

"The 2-way Expedia interface will reduce reservation costs and increase revenue for operators," Dehan said. "Direct Expedia bookings take advantage of all the valuable, unique capabilities Expedia channels offer. Maestro PMS users can call us to implement the interface today."  

For a demo of the Maestro Property Management Suite featuring the ResWave Booking Engine, please contact NORTHWIND at 1.888.667.8488 or email

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About Maestro Property Management Solution

Enhance guest service, improve efficiency, and maximize online and offline revenue with Maestro PMS, the industry's most robust and flexible resort software and boutique hotel software solution empowering leading full-service hotels, luxury resorts, multi-property groups, conference centers, condominiums, and timeshare properties. Solutions include Front Office (PMS), Accounts Receivable, Analytics and Business Intelligence, Sales and Catering, Multi-Property Management, Condo & Timeshare Owner Management with Web Functionality, Spa and Activities, Web Booking Engine, Real-Time Yield Management, Dynamic Packaging Golf, CRM, Guest Experience Measurement, CRO, GDS Two-Way XML Connectivity or Integration, Membership, Work Orders, Fine Dining and Retail POS, Online Table Reservations with Web Booking, Concierge, and Guest Experience Measurement. The Maestro PMS is database independent (ODBC Compliant) and may be deployed via Windows, UNIX, Linux, Terminal Services, hosted, and Web platforms.

About NORTHWIND – Maestro PMS

NORTHWIND is recognized in the hospitality industry for its standard-setting Diamond Plus Service and robust integrated Maestro resort hotel software technology. With over 30 years' experience dedicated to developing technology solutions for the hospitality industry, NORTHWIND is a partner who understands you need a scalable, flexible PMS that works the way you do. Maestro applications are engineered for operators who need to manage their enterprise in a real-time environment for the utmost operational efficiency, productivity, control, and profitability.

Contact: Ivana Johnston - Sales & Marketing / 905-940-1923 Toll Free: 1-888-667-8488

Contact: Media: Julie Keyser-Squires, APR Softscribe Inc.

Julie(at) / 404-256-5512

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