PARSIPPANY, NJ – April 2, 2019 – Lodging Interactive, an award-winning digital marketing and social media engagement agency exclusively serving the hospitality industry, today announced the launch of its PULSE Reputation Management Platform for hotels and restaurants. PULSE enables customers 24/7, real-time access to their guest review data and management responses.
“PULSE provides our commingle:engage reputation management customers with a modern and visually enticing way to monitor and view guest reviews along with the guest review responses we’ve written for them. Additionally, customers can easily review their sentiment analysis sorted by any custom keyword attribute combination,” stated DJ Vallauri, Lodging Interactive’s Founder & CEO.
The PULSE platform enables brands and management companies to establish companywide roll-up reporting and regional property clusters to access their respective properties in one online dashboard. PULSE is a SAAS application and requires no software downloads and is completely mobile enabled.
Guest Reviews Dashboard
PULSE connects to all major OTA’s as well as Google, Facebook and Yelp and captures all guest reviews in near real-time. “By using custom API connections, we have immediate access to guest reviews as they happen,” said Mr. Vallauri. “This enables us to provide the fastest turn-around for guest reviews responses.”
PULSE is offered to all commingle:engage customers on a complimentary basis and can also be licensed on its own.
For additional information on PULSE or the commingle:engage reputation management services, please visit commingleengage.com or call Lodging Interactive at 877-291-4411ext 704.