Lodging Interactive Integrates IBM Watson Supercomputer to Offer Social Media A.I. for Hospitality Industry
January 9, 2018 9:13am
PARSIPPANY, NJ - January 10, 2018 Lodging Interactive, an award winning digital marketing and social media engagement agency exclusively serving the hospitality industry, today announced the roll-out of its CoMMingle AI social media management platform for the hospitality industry. A hospitality industry first, CoMMingle AI leverages the power of IBM’s Watson Supercomputer, enabling Lodging Interactive to analyze big data sets across Facebook, Instagram and Twitter through the use of Artificial Intelligence technologies.
“Our CoMMingle AI platform allows our agency to read through and analyze the engagement effectiveness of social media posts and to surface the commonality of the top performing posts,” said DJ Vallauri, Founder and CEO of Lodging Interactive. “While such a task is humanly impossible to do, our CoMMingle AI platform can analyze tens of thousands of social media posts and their corresponding images in mere seconds.”
CoMMingle AI Creates Higher Social Engagement
The CoMMingle AI platform can be used to identify social media trends and consumer engagement rates across a hotel’s own social posts as well as to analyze its competitive set, to determine how well their social media initiatives are performing.
“With our CoMMingle AI platform we can analyze historical engagement data to help us create social media posts that will resonate with consumers and achieve conversion results,” added Mr. Vallauri. “We can remove any guesswork on how to achieve the highest engagement results.”
The Lodging Interactive development team chose to integrate the CoMMingle AI platform with the IBM Watson Supercomputer because it was determined to have the most advanced language, tone and data analysis capabilities. In addition, The CoMMingle AI platform can scan images used in social posts to determine the commonality of the top performing posts.
CoMMingle AI Semantic Interpretations and Keyword Relevance Cloud and Images Count Cloud -
The Keyword Relevance Cloud emphasizes the most relevant keywords. The Keyword Count Cloud emphasizes the keywords that appear more frequently. Keywords are extracted and normalized from posts and may not exist verbatim in posts.
Image descriptors are extracted from image posts by analyzing the image. Each descriptor is scored based on a confidence level. The sum of each descriptors' score emphasizes the descriptors with the highest level of confidence. The Image Count Cloud emphasizes the descriptors that appear more frequently.
Language, Tone and Image Analysis -
The tone analysis calculates the emotions and communication style of the posts. Understanding the tone of posts with the highest engagement helps write future posts that use similar tones.
Lodging Interactive, through its CoMMingle Social Media Marketing and Engagement division provides full service social media and reputation management services to hundreds of hotels worldwide. For more information on Lodging Interactive and CoMMingle AI please visit LodgingInteractive.com or call 877-291-4411 Ext 701.
Tags: lodging interactive,
Headquartered in Parsippany, NJ, Lodging Interactive is a full-service digital marketing and social media engagement and reputation management agency exclusively servicing the hospitality industry. Through its web design and search optimization division as well as its CoMMingle Social Media Division, Lodging Interactive provides effective Internet marketing services to hundreds of branded and independent properties as well as management companies, restaurants and spas.
CoMMingle has established itself as the largest provider of reputation management services for the hospitality industry, handling over 200,000 guest review responses. The company also offers fully managed Live Chat agents for hotel websites through its LiveChatForHotels.com division.
Lodging Interactive is an HSMAI Adrian Award winner, and has won awards from the International Academy of Visual Arts, Interactive Media Awards, Horizon Interactive Awards, Web Marketing Association, Academy of Interactive & Visual Arts, and Travel Weekly’s Magellan Awards have recognized Lodging Interactive as an industry leader.
Lodging Interactive is a proud supporter of the Hotel Sales & Marketing Association International (HSMAI) and the company’s president, DJ Vallauri, currently serves on the Board of Directors of HSMAI"s New York Chapter and is a Forbes.com Agency Council contributor. For more information, please contact email@example.com, 877-291-4411 or visit the company’s website.
Contact: DJ Vallauri
Humans and AI: How to Improve Guest Services in a New Collaborative Way
The Rise of AI in the Construction Industry
How to Get Your Resort & Travel Brochure PDFs to Google’s Position Zero by Lodging Interactive
Hotel Smartconcierges Going Mainstream
Artificial Intelligence: Hospitality, and That Human Touch
All-In-One Facebook Messaging & What It Means for the Hospitality Industry
Go Moment Wins 2019 HEDNA Innov8 With Smartconcierge Ivy®
The State of Voice for 2019
Smartconcierge Ivy® Selected for 2019 HEDNA's Innov8 on Jan 30
Generation AI - How Hotels Are Adapting to the Demands of More Millennial Guests
A Guest-Centric Future Powered by AI: Taking Guest Relationships to the Next Level
Award-Winning Opus Hotel Selects Ivy Smartconcierge to Exceed Guest Expectations
Direct Bookings on Autopilot: The New A.I. That Knows What Hotel Guests Want
Hotel Guest Experience Innovator Go Moment Celebrates Record-Breaking Year
AI Will Eat Revenue Management
Lodging Interactive Rolls Out Commingle:Engage Total Customer Engagement Services
Revenue Management of the Future Will Require a Human, a Computer and a Dog: The Role of Humans in the Future of Revenue Management
The Future of Work: Look on the Bright Side?
Europe Goes Digital… Yes We Can!
Robots: Hotel Customers Like Them (Mostly)!
Please login or register to post a comment.