Hollywood, Florida – October 6, 2015 – KTN announced today a marketing alliance partnership with LearnerNation, a performance management system used by over 250,000 individuals in 2,300 organizations including Fortune 500's such as MasterCard, LG, Liberty Mutual, Pacific Gas & Electric, Southern California Edison, and luxury brands such as Cartier and Celebrity Cruise Lines. KTN will help promote the LearnerNation platform to its hospitality industry client companies and brands.
“I have been involved with designing eLearning courses since the early 2000’s,” said Doug Kennedy, President of KTN. “So far most of the programs out there have been quite frankly boring for the learner to use. LearnerNation makes it super easy to create, modify and manage interactive and engaging course content on both a department and enterprise level.”
Kennedy explained that the first course that is now available will be KTN’s Hotel Reservations QUEST program, which is designed to help reservations agents capture and convert inquiry calls from today’s over-informed, distribution channel surfing callers. Additional KTN courses will be introduced as eLearning modules over time.
“Case study after case study has proven that teams using LearnerNation have seen significant increases in Knowledge Performance Scores, and companies paying attention to the development of their employees have seen substantial net profit increases with more employees hitting bonuses for exceeding goals,” said Michael McCord, LearnerNation Founder and CEO. “Best of all, Forbes recently recognized LearnerNation's unique specialization in millennial workforce development.”
“Our marketing alliance with Doug Kennedy and the Kennedy Training Network will help us expand further into the hospitality industry, which we see as greatly benefiting from our unique approach given its relatively high turnover as compared to other industries,” he added. “We’re also excited that Doug and the KTN team will be available to assist our hospitality clients with developing content related to sales and guest service.”