Total $0.00


While visiting New Orleans for HT-NEXT, stop by the historic “Big Easy” boutique hotel and meet Angie.

New Orleans – April 4, 2019 –  Angie Hospitality, developer of the industry’s first 24-hour interactive guest room assistant purpose-built for the hotel environment, invites you to come and interact with their virtual assistant at The Mercantile Hotel New Orleans. The historic property, located within walking distance of both the city’s famed French Quarter and the HT-NEXT event, partners with Angie Hospitality to equip its lobby and all 90 luxury guest suites with Angie’s patented voice control and touch screen device. Stop in the Mercantile lobby anytime on April 8-11 to interact with an Angie device in a live site and learn more about Angie’s latest innovations.

The implementation of Angie’s powerful platform automates guest requests, while providing voice and touch screen room control, hands-free telephony, secure Wi-Fi and more. The solution also offers a host of benefits to Mercantile guests, including instant access to property information and available amenities. Leveraging an integration with Quore, a leading provider of workforce communication and management technologies, Angie allows Mercantile guests to easily make requests for a variety of hotel services, such as housekeeping items and maintenance requests.

“Angie not only serves as a 24-hour extension of our staff, but also automates many manual tasks, freeing time to focus on our most valuable guest interactions,” said Valarie Coston, General Manager, at The Mercantile Hotel New Orleans. “For such a robust and advanced technology upgrade, we were also pleasantly surprised by Angie’s simple ‘plug and play’ installation, allowing us to immediately enhance our guest services, improve response times and maximize efficiency. In addition, the Angie platform gives us the ability to roll out new features and functionality remotely, as needed and as budget allows. This makes our upgrade path easier and more affordable as guest room technology evolves.”

Based on a patented enterprise-class, cloud-managed platform with secure, scalable and highly-available architecture, Angie self-configures for each property and room as soon as the device is plugged in. Advanced natural speech capabilities give Angie the ability to recognize different accents, word combinations or colloquialisms that may be used to request information or services, so guests can instantly and intuitively communicate without the need to learn specific voice commands or phrases. To ensure privacy, Angie provides guests with the option to disable all voice functionality, if preferred, and control the device through its built-in touch screen interface.

“As voice-enabled guest room technology is maturing and becoming a more common amenity  in the hospitality market, today’s savvy hoteliers and their guests are seeking a platform that is more than a gimmick; one that provides true value and can adapt to each guest and their individual preferences,” states Ted Helvey, CEO of Angie Hospitality. “We are honored to work with The Mercantile Hotel New Orleans to personalize the in-room technology experience for their guests, mirroring the convenience and functionality that many already have at home, and we would be thrilled to have visitors at this unique property and see Angie in action.”

In addition to its powerful guest service capabilities, Angie’s award-winning multi-functional device can also enable room automation capabilities, replace guest room telephones, allowing guests to make calls effortlessly or connect with the property’s front desk. Other features include the ability for guests to play their own music or make hands-free calls through Angie’s built-in Bluetooth speakers, charge devices through its USB ports, set alarms and utilize its readily available nightlight with a choice of color. Guests can also use the device to access local information, such as the location and hours of nearby attractions, as well as traffic, weather and flight details. In addition, Angie offers the ability to set up a secure, customizable in-room Wi-Fi network within each guest room, providing guests with a fast and reliable online experience without the risk of unintentionally sharing sensitive data.

For more information on Angie’s full suite of capabilities, please visit

About Angie Hospitality

Angie Hospitality, founded by hospitality industry veterans, is the developer of the first 24-hour interactive guest room assistant purpose-built for the hotel environment. Angie‘s patented technology uses both voice control and touch screen capabilities to offer a complete solution for hoteliers looking to increase guest satisfaction, streamline operations, improve staff efficiencies and maximize revenue opportunities. The platform offers configurations to provide IP telephony, room automation features, energy management and more, through seamless integration with leading hotel technology system providers or as a complete stand-alone system. Angie instantly upgrades any hotel room, allowing guests to play their own music through its built-in Bluetooth speakers, make hands-free calls, access hotel amenities, charge their mobile devices, and much more. Angie can even provide guests a customized and secure in-room Wi-Fi network. Based on an enterprise-class, cloud-managed platform with secure, scalable and highly-available architecture that is continuously monitored, Angie’s systems self-configure for each property and room as soon as the device is plugged in. For more information on Angie Hospitality, the 2017 HTNG TechOvation Award winner, please visit and connect with us on Facebook, Instagram, Twitter, LinkedIn and YouTube.  

Contact: Madeline Barrett / +1 866.HEY.ANGIE

Contact: Andrea Mane / + 1 407.905.0608

Related News

Angie Hospitality Achieves International Certifications to Provide Hoteliers with Seamless Integration and Standards Compliance in Global Hospitality Markets

Angie Hospitality Acquires Roxy, Consolidating Advanced Voice-Enabled Solutions for the Global Hospitality Market

Angie Hospitality Introduces New PassPoint™ Hotspot 2.0 Technology Powered by Global Reach Technology to Streamline and Simplify Guest Wi-Fi Connectivity

Beekeeper to Debut Shift Schedules at HT-NEXT in New Orleans

Hotel Internet Services Survey of Hoteliers and Guests Reveals Latest Hospitality Wi-Fi Trends and Expectations

Angie Hospitality Introduces New PassPoint™ Hotspot 2.0 Technology to Streamline and Simplify Guest Wi-Fi Connectivity

Quore to Showcase Its Award-Winning Housekeeping Management and Engineering Solutions at HT-NEXT in New Orleans

BENCHMARK®, a global hospitality company, and Scheid Family Wines Form Partnership to Create New Signature Brand, “Mō zāik”

San Diego's Sycuan Casino Resort Includes INTELITY Platform in $260 Million Expansion

Coast Canmore Hotel & Conference Centre Upgrades With OpenKey

Award-Winning Alfond Inn Enhances Luxury Experience with In Room Wine by the Glass Powered by Plum

Plum Sees Record Growth in 2018 Fueled by Strong Demand for Innovative In-Room Wine by the Glass Technology

Don't Neglect the Bottom Line: Why Amenities Matter to Your Guests

The Hotel Amenities Travelers Really Want

The State of Voice for 2019

Single-Serve, On-Demand Wine for Hotels: The Future Is ‘Here’ and ‘Now’

St. Regis First Hotel in Washington, D.C. Metro to Feature Plum In-Room Wine By-the-Glass Amenity

Angie Hospitality Leverages Natural Speech Technology to Maximize Comfort, Convenience and Accuracy in Guest Room Voice Control

Why Hotels Should Be ServingUp Self-Service to Gain a Competitive Advantage and Inspire Guest Loyalty

Cosmopolitan Las Vegas will no longer charge guests for parking

All News »

Please login or register to post a comment.