Intelity to Debut 'Unified Messaging Portal' at HITEC Toronto
June 7, 2017 1:59pm
With guest messaging becoming the new normal, Intelity will unveil a new module that enables hoteliers to include multi-channel messaging to its industry leading mobile app solutions;
Visit Intelity in Booth #722 at HITEC, June 27 to 29, at the Metro Toronto Convention Centre
[Orlando, Fla. – June 7, 2017] — With the expectation of mobile messaging between guests and hoteliers growing at an astonishing rate, Intelity will debut a new Unified Messaging Portal this month at HITEC that will make SMS communications for travelers easier than ever before. Available as a standalone channel or as part of the Intelity Ice Control System (ICS) platform, this new Unified Messaging Portal will enable guests to place requests with hotel staff from the moment a reservation is made. Whether the guest is at home, in route to the hotel, or lounging poolside, staff will have the messaging tools they need to reply to guest requests instantly and deliver on requests efficiently.
Intelity, an innovator and leader in hospitality guest-service technology, will showcase its new Unified Messaging Portal at the Hospitality Industry Technology Exposition & Conference (HITEC) in Booth #722, June 27 to 29, at the Metro Toronto Convention Centre.
Consider these statistics:
“Intelity is answering an industry need with the debut of this new, multi-channel messaging service,” said Intelity CEO and President David Adelson. “It’s critical that hoteliers have an effective and affordable platform communicating with guests via text messaging. For guests, it’s a convenient tool to make requests or voice complaints; for hoteliers, it’s a revenue generator and a vehicle for enhancing guest service.”
At HITEC, Intelity will introduce a multi-channel messaging solution that may be implemented as part of its full-service ICS platform or as a standalone service for hoteliers that want a single dashboard for messaging independent of Intelity’s guest self-service and guest engagement apps. Additionally, Intelity’s messaging solution will feature multi-channel capabilities that supports social channels, such as Facebook and Twitter.
“We invite all HITEC 2017 attendees to visit Booth #722 to see why Intelity remains the leader of hospitality solutions that strengthen the relationship between hotels and their guests,” Adelson said.
For more information about Intelity’s solutions for the hospitality industry, click here.
unified messaging portal,
ice control system,
Intelity, headquartered in Orlando, Florida, is the creator of the world's first and most widely used integrated guest services platform, ICE (Interactive Customer Experience™). With certified integrations to all major hotel back-end management systems (POS, PMS, Ticketing, Spa and Room Controls), Intelity's ICE is a centralized property-automation system that delivers concierge-level services, guest request tracking and fulfillment, business-intelligence analytics, marketing/messaging capabilities, and a full content management system. Since beginning operations in 2007, the Inc. 5000 company has gained a reputation as a leader in hospitality technology with installations across six continents, including most major brands and many celebrated independent properties. Intelity recently received Best Mobile App in Hospitality from Travel Weekly’s Magellan Awards and World’s Leading Hotel Brand App from the World Travel Awards. For more information, please call 1-888-RevPAR-1 (1-888-738-7271) or visit www.intelitycorp.com.
Contact: Gregg Hopkins
Contact: Barb Worcester
Intelity Celebrating a Decade of Hospitality Technology Development and Success
Intelity and KEYPR to Merge, Accelerating Growth and Scale in the Mobile and In-Room Technology Hospitality Sector
Intelity Cites 5 Things to Consider When Buying Mobile- and In-Room Technology
Intelity to Showcase 10 Years of Technology Innovation at HITEC Houston
LuMINN Hotel Minneapolis Is Elevating Guest Engagement via Intelity/INNCOM Integration
Small Inn Is Big on Guest Engagement With Intelity
Hilton Inn at Penn Named Winner of Intelity's 'ICEvoice Challenge'
Art Ovation Hotel Elevates Its Gallery Experience With Intelity
Intelity Solutions Helping Hotels Achieve Higher AAA Diamond Ratings
Intelity to Host Voice Technology Webinar
Intelity to Showcase Mobile, In-Room Solutions at HITEC Amsterdam
Del Lago Resort & Casino is Engaging Guests With Intelity
Intelity Development Efforts Align with Industry Demands
Powered by Intelity, the Forbes Travel Guide 'Verified Summit' App is Now LIVE on the App Store and Google Play
Intelity Named HTNG 2018 TechOvation Award Semi-Finalist
Oregon's Newest Beachfront Hotel Opens with Intelity
Say Hello to Intelity's New 'Voice Request'
Record In-Room Dining Results at Crown Towers Perth Following Recent Telstra and McLaren Technologies Update
SKYE Hotel Suites Parramatta Partners with Intelity and ASSA ABLOY Hospitality to Implement Digital Key Functionality
What a Popular Weather Chatbot Can Teach the Hospitality Industry About Guest Messaging
Please login or register to post a comment.