IHG® Launches New Lead Sharing Program With Interactive Sites' Lead Management Platform - ShareIt Online™
January 22, 2019 9:13am
PHOENIX, AZ, January 22, 2019 – Interactive Sites, a leading developer of online solutions for the hospitality industry, has successfully launched another private labeled release of their cross-sell and lead share platform - ShareIt Online™ - for InterContinental Hotels Group. The new program serves all IHG® brands and is internally referred to as IHG® LeadShare. The solution enables IHG sales managers, across the entire portfolio worldwide, to share and track group leads with other IHG properties.
After just a few short months of Interactive Sites working closely with the IHG IT team and sales leadership, the newly designed program has been integrated with existing IHG sales and CRM systems. Combined with the easy onboarding process and the highly anticipated internal efficacy, the new platform is poised for growth and scalability and is expected to generate significant additional group revenue. “We knew that Interactive Sites had the right platform that would enable IHG to easily transition our current platform in a relatively short period of time, especially compared to other enterprise-wide solutions we had considered. We also knew that with the inherent flexibility of their platform, the Interactives Sites team could work closely with our internal IT team to deliver the modifications that support our business process and sales culture,” said Jonathan Kaplan, VP, Global Sales Strategy, IHG®.
ShareIt Online™ lead-management platform can be customized and private-labeled and is used by many of the largest hotel companies in the world. The platform currently facilitates more than a half billion dollars in definitive group revenue per year. The solution not only provides the opportunity to capture additional group business that could easily be considered lost revenue, but also provides a global incentive program for sales managers. “Since the launch, we’ve already seen an 80% increase in shared group lead volume on a year-over-year basis. The acceptance of the program across our portfolio has been phenomenal,” said Kaplan.
With its new customized lead management platform, IHG® sales team members can share leads that they were not able to accommodate at the original requested IHG property. What’s more, the entire life cycle of the lead’s status is fully transparent and can be tracked at every stage of its development by both the sender and receiver. “Our clients that use ShareIt Online™ can not only manage and track their group leads but they are also able to provide an incentive program that really works because the platform is fast to onboard and easy to use. Sales managers will actually take more time and care to retain a planner’s business by sharing the lead because they know that there’s an incentive program in place that they can rely on. It’s not just another instance of more confusing technology with a huge learning curve” said Michael L. Waltman, Founder & Co-CEO of Interactive Sites.
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IHG ® (InterContinental Hotels Group) [LON:IHG, NYSE:IHG (ADRs)] is a global organisation with a broad portfolio of hotel brands, including Regent Hotels & Resorts, InterContinental® Hotels & Resorts, Kimpton® Hotels & Restaurants, Hotel Indigo®, EVEN® Hotels, HUALUXE® Hotels and Resorts, Crowne Plaza® Hotels & Resorts, voco™ Hotels, Holiday Inn®, Holiday Inn Express®, Holiday Inn Club Vacations®, Holiday Inn Resort®, avid® hotels, Staybridge Suites® and Candlewood Suites®.
IHG franchises, leases, manages or owns more than 5,500 hotels and approximately 826,000 guest rooms in almost 100 countries, with more than 1,800 hotels in its development pipeline. IHG also manages IHG® Rewards Club, our global loyalty programme, which has more than 100 million enrolled members.
InterContinental Hotels Group PLC is the Group’s holding company and is incorporated in Great Britain and registered in England and Wales. More than 375,000 people work across IHG's hotels and corporate offices globally.
Visit www.ihg.com for hotel information and reservations and www.ihgrewardsclub.com for more on IHG Rewards Club. For our latest news, visit: www.ihgplc.com/media and follow us on social media at: www.twitter.com/ihg and www.facebook.com/ihg.
Since 1994, Interactive Sites provides unrivaled web design and online revenue generating products and services currently used more than 25,000 hotels worldwide. Clients include luxury hotels, resorts, spas, hotel brands, limited service hotels, hotel management companies, hotel owning companies and hospitality technology providers.
Interactive Sites provides the following products and services:
• Lead Management & Cross-Selling Platform – ShareIt Online™ - (22,000 hotels currently enrolled)
• Online Proposal Creation, Distribution & Management Platform - Respond™
• Responsive Website Design & Development
• On-property Web-Based Mobile Solution - Experience®
• Custom Software Solutions
For more Info visit www.i-sites.com or call 480-707-1611 or email firstname.lastname@example.org.
Contact: Michael L. Waltman
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