Washington, DC (July 27, 2015) – Hyatt Hotels Corporation (NYSE: H) has added Social Tables’ award-winning, collaborative event software to over 100 of their APAC and EMEA properties. In addition to this international portfolio, 130 North and South American Hyatt hotels were successfully onboarded in 2014, bringing the total number of corporate-managed Hyatt properties using Social Tables to 230.
Hyatt’s decision to implement Social Tables is part of a focused strategy by Hyatt to provide the highest level of service to its meeting and event planning clients worldwide.
“At Hyatt, we believe in the power of the events, because nothing is quite so personal as meeting face-to-face,” said Steve Enselein, Senior Vice President, Events at Hyatt. “After introducing Social Tables to over 130 properties across the Americas in 2014, we quickly realized that their passion for providing an exceptional meeting experience aligned perfectly with Hyatt’s goal to be the location of choice for planners worldwide.”
The introduction of Social Tables’ suite of products brings Hyatt’s event team together online with their clients. “Our partnership with Social Tables has afforded us the unique opportunity to work with the best of the industry to streamline our operational efficiencies, enhance our customer service, to close new clients, and to retain existing business,” says Enselein. Each property is now supported by Social Tables’ mobile product line, which includes 2D and 3D room diagramming and event attendee management, allowing Hyatt teams to create and manage their events from any location, on any device.
“We are constantly inspired by Hyatt’s innovative leadership in meetings and events. From replacing traditional rounds with oval tables to changing their associate’s titles to Events Sales Managers and Event Planning Managers, they just get it.” said Dan Berger, Founder and CEO of Social Tables. “Additionally, their commitment to employee development sees them training their associates on more than just a job function – they educate them on industry best practices. The model they have created is the future of meetings in hotels, and we’re proud to be aligned with them.”
“Hyatt continues to create standards for how properties can enhance events and add value to their events customers,” said Social Tables’ chief marketing officer Trevor Lynn. “We are lucky to have Hyatt as a partner and are excited to play a role in their global events strategy.”
For additional information on the new partnership, please contact Social Tables’ Manager of Communications, Claire Repass, CMP, at (309) 721-1225.