Hotel technology innovator StayNTouch introduces the definitive 10-point checklist to put your property management platform to the test
In a service-oriented industry like hospitality, it is critical to keep up with technology advancements. According to the 2016 Trends vs. Technologies Report, 78% of decision-makers across all sectors agree that keeping up with tech trends is vital, and 86% agree that it gives their competitive business advantage. While there isn’t a silver bullet to future-proof your business, making the right technology decisions to match your goals will help set up your hotel for success in the long run.
In many respects, a hotel can only be as future-ready as it’s PMS system. The PMS system acts as the integral framework to a hotel’s internal processes, paving the way to a positive experience for staff and guests alike. Of course, as the PMS technology available continues to advance and evolve, hotelier’s may find themselves reassessing current platforms and tools in favor of more modern, updated options.
So how, exactly, does one go about future-proofing investments in hotel technology when there’s no certainty what the future holds? Luckily, we’ve compiled a 10-point checklist to help you determine the answers to that question.
1. Is Your PMS Cloud-Based?
On-premise solutions can often be left behind as technology advances. Of course, some updates are available, but many hotels choose not to upgrade because of lack of compatibility with their other systems, as well as fear of loss of data or disruption to routine. Migrating your PMS to the cloud should be top of mind for every hotelier. Cloud-based software doesn’t rely on costly hardware upgrades, and automatically installs new updates to maintain security and limit on-going maintenance. And because of the simple subscription-based SaaS pricing of cloud-based PMS, there are no unwelcome surprises – and budgets are predictable year after year.
2. Is Your PMS Optimized for Mobile?
If your PMS is missing mobile functionality (check-in, upgrades, key encoding and more), it’s missing out entirely. The modern hotel guest expects to remain connected 24/7, while also addressing most of their travel needs right from their smartphone. In fact, 60% of guests across all demographics stated that they are “more likely” to choose a hotel that allows guests to check-in with a smartphone than a hotel that doesn’t.
To download a free copy of the 10-point checklist CLICK HERE or go to http://www.stayntouch.com/resources/how-future-proof-is-hotel-pms/?utm_source=HotelOnline.