By David Lund

Leadership can be a confusing application. Just google leadership and you will get so much information it can make your head spin. I am going to try and simplify the definition of leadership in this article. I am writing this because I believe the idea of leadership and how it’s applied is very straightforward and quite practical when it’s used effectively. I also know that when a person has a clear vision of what’s required to move ahead, the trip speeds up.

I have learned, over the past 35 years in the hospitality industry, that leadership is about two things. These two things are communication and development. We don’t need a longer list because these two nouns encompass everything we need when it comes to “being” the person who leads in their world. This “being” is an important distinction from the typical “doing” part. I learned much of this from the people I have worked with, some great examples and some rather poor ones too.

Let’s start at the beginning with communication. Being an effective communicator means you are faultless with your words. This ideal is one that will separate you from the field. Every word you say, in every conversation, with the entire universe, forms your personal DNA. If you say disparaging things