MCLEAN, Va. – March 10, 2015 – Homewood Suites by Hilton, Hilton Worldwide’s international brand of upscale, all-suite, extended-stay hotels, recently recognized its highest achieving properties. Over 100 individual and hotel awards were presented to recipients during a series of regional brand meetings across the country. The 2014 Hotel of the Year and Connie Award winner was presented to Homewood Suites by Hilton Mobile-East Bay/Daphne, AL. The hotel is overseen by general manager Chuck Cuff and director of sales Sandy Caruso.
The Connie Award, named after Hilton Worldwide’s founder Conrad Hilton, is awarded to the top hotel of the year based on three key components: quality assurance audits measuring cleanliness, condition and brand standards, customer satisfaction scores rating staff service and the quality of the hotel’s physical accommodations. The winner represents the highest score in the brand system in all of these categories.
“We are pleased to honor these outstanding hotels that strive to ensure guest loyalty by bringing our award winning brand of comfort, convenience and hospitality to every guest,” said Bill Duncan, global head, Homewood Suites by Hilton. “We congratulate these performance winners that are leading by example, and we recognize them with our brand’s highest honors.”
Additional award winners included General Manager of the Year, Tricia Gonterman of Homewood Suites by Hilton Huntsville/Village of Providence, AL, and Director of Sales of the Year, Dawn Moorman of Homewood Suites by Hilton Seattle-Downtown, WA. Recognized among their colleagues for their leadership and enduring dedication to the brand, both individuals are pioneers in performance demonstrating dynamic leadership, accountability and high standards of service.
Other recognition awards included:
- Top New Hotel Performance – Homewood Suites by Hilton Springfield, VA
- Highest Extended Stay Percentage – Homewood Suites by Hilton North Charleston/Airport, SC
- Stewardship-Homewood Suites by Hilton Mississauga, Ontario, Canada
For a complete list of 2014 award winners, please visit the Homewood Suites by Hilton Media Center.