Five Trends that Will Shape Hotel Investment in Communication Networks in 2017
December 6, 2016 9:30am
Re-Designing Hotel Communications to Satisfy the “Always-Connected” Millennial Guest
Chicago, December 6, 2016 — In 2017, hoels will continue to have their communications networks shaped by the preferences of today’s always-connected guest - integrating Private LANs, Hotspot 2.0, Seamless In-Room Automation, Bandwidth Orchestration, and Data Mining and Analytics, to accommodate the growing dependency of millennial travelers on their personal devices.
The trends were identified by Cloud5, which provides advanced cloud-based data and voice solutions for more than 4,000 hotels touching millions of users - including end-to-end High-Speed Internet Access (HSIA), converged networks, cloud PBX/VOIP, network design and WAN/LAN management, and contact centers.
“Working with thousands of hotels, we have a unique perspective on what is driving communications investment – and what is likely to lead in the future,” said Mark Holzberg, Executive Vice President and Chief Commercial Officer at Cloud5. “The dominant theme in 2017 will continue to be today’s millennial traveler - the ‘always-connected guest,' and the demands that traveler brings in a new era of mobile communications.”
When planning for the new year, hoteliers should consider how to architect efficient, cost-effective communications networks that integrate these features:
Chris Wieland, Chief Technology Officer at Cloud5, said, “These trends reflect what’s here now and coming next in hotel communications, and indicate how innovation can be harnessed to enhance guest satisfaction – without building cost upon cost. Responding to the new needs of today’s traveler, we’re happy to partner with hotels to generate solutions that evolve, and work – for guests as well as the hotels that host them.”
Cloud5 provides a full range of cloud-based solutions hospitality to manage voice and data networks cost effectively while optimizing guest service.
For more information about Cloud5’s Solutions, visit www.cloud5.com, or call 877.241.2516.
personal area network,
Cloud5 Communications simplifies complex networking and support for the hotel industry. It delivers a comprehensive user-friendly platform that brings together advanced cloud-based data and voice solutions, including end-to-end High-Speed Internet Access (HSIA), converged networks, cloud PBX/VOIP, network design and WAN/LAN management, as well as contact centers, for more than 4,000 hotels touching millions of users worldwide. The rapidly growing company has more than 500 employees worldwide with its headquarters in Chicago.
Visit www.cloud5.com for more information.
Contact: Michael Frenkel
Cloud5 Adds Vertical Booking USA to Its Growing Roster of Contact Center Clients
Is Your Marriott Hotel HSIA Brand Compliant?
It’s Time for Hotel Brands to Wake Up and Re-Evaluate Their Voice Channel
Hoteliers Consistently Lose Revenue Without Measurable Benchmarks in Contact Center Performance, Says Cloud5 White Paper Based on a Survey of More than 8,300 North America Hotels
AI Now Available to Thousands More Hotels Via Cloud5 and Go Moment Partnership
Cloud5 Streamlines Guest Engagement with Volara Partnership
Top 5 Mistakes Hotels Make with Wi-Fi and How to Fix Them
Award-Winning Naples Grande Beach Resort Selects Cloud5 for Hosted Telephony
Cloud5 Partners with Mitel to Expand Voice Solutions
Cloud5 Taps Hospitality Industry Communications Leader, Steve Brown, as Executive Director of Business Development
Guests Are Winning the Battle Over Hotel Bandwidth
Cloud5 Contact Center Achieves Major Service Record with One Million Hotel Reservations Booked
Thousands of Hotels Leverage Cloud5 SIP Trunking to Reduce Costs and Create a Migration Path to Cloud-based Communication Services
Gaining Momentum: Cloud5 Adds Key Industry Leaders to Team
Cloud5 Communications Appoints Mark Holzberg as Chief Commercial Officer
Eleven Enhances Central Authentication Wi-Fi Platform to Further Engage and Reward Guests
RoomNetTV Appointed as Nevaya's Distributor for North America
Please login or register to post a comment.