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Partnership to implement FCS e-Solution with their Mobile Apps at Ruemz Hotel and host joint video competition for School of Hospitality, Tourism & Culinary Arts students


Malaysia  - June 16, 2015 - FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, together with Taylor's University in Malaysia today held a partnership signing ceremony and awards presentation at the campus of Taylor's University. 

FCS executives and Taylor's University administrators, as well as Ruemz Hotel staff joined together to celebrate the deployment of FCS Rainbow Solution at the Room Adoption Program that run by the University, with the objective to train up the next generations on the new technology solutions. During the ceremony, winners of a recent jointly sponsored hotel operation mobile technology video competition were also announced. 

The video competition was open to all the students from around the world that are attending Taylor's School of Hospitality, Tourism & Culinary Arts and required a digital submission, which addressed how mobile technology is changing the next generation of the hospitality industry. Entries were posted to FCS' YouTube Channel where judges evaluated each group's work and peers could vote for their favorite entry by "liking" the clip. Akina Ho, VP of Strategy & Global Business Development at FCS and school Dean Neethiahnanthan presented prizes for the Champion, 1st Runner Up, 2nd Runner Up, Most Creative Video Award, and Most "Publically Liked" Award during the ceremony.

"Working together with Taylor's University, it was our goal to challenge students to explore the possibilities of mobile technology in the hospitality industry," says Philip Lee, Country Manager of Malaysia at FCS. "The submissions received were creative, thought provoking and showed great promise for the next generation's expansion of mobile solutions use in hospitality."

Staying true to their commitment to help train upcoming hoteliers on mobile technology, FCS has joined the Room Adoption Program organized by Taylor's University. As part of the ceremony's itinerary, a tour was arranged to the staged Housekeeping & Front Office Room. Those in attendance will experience a live demonstration of the powerful e-Connect, e-Housekeeping and i-Guest mobile solutions. The additional training on these back of house and guest facing technologies will help to ensure that Taylor's University produces industry-ready graduates who can deliver excellent performance in their workplace.

"Our education is unique, allowing hospitality students to obtain a real-life, hands-on experience in a hotel setting through the operation of our research hotel, Ruemz," says Neethiahnanthan Ari Ragavan, Dean of Taylor's University School of Hospitality, Tourism & Culinary Arts. "Without partners like FCS, whom are dedicated to raising up the next generation, our program would not be nearly as impactful. FCS Rainbow Solution is one of the most comprehensive offerings we've seen and providing students a working knowledge of the technology sets them up for success as future hotel operators." 

Taylor's University is the first private university in Malaysia and ASEAN to have a R&D concept boutique hotel within its campus.

For more information about FCS please visit or to learn about Taylor's University and Ruemz Hotel visit  

About FCS

Founded in 1982, FCS is a comprehensive hospitality technology solutions and services provider, with an extensive portfolio of integrated products used by more than 5,000 hotels with over 8,000 installations in 32 countries. FCS Mobile Applications are available on guests' own mobile devices, as well as the hotel's devices, allowing convenient access to hotel information and services. This functionality seamlessly integrates into five web-based guest serving applications, including e-Connect, e-Housekeeping, e-Recovery, e-Engineering and e-Concierge to enhance service optimization and the guest experience. These applications all integrate with the hotel's PMS and other third-party systems via FCS Gateways products; Unicorn and Phoenix. For more information, please visit

Contact: Fion Chu / +852-3195-8085

Contact: For Media - Andrea Roland, Plan A Public Relations & Marketing, Inc. / +1 (407) 905-0608

About Taylor’s University School of Hospitality, Tourism & Culinary Arts

For 29 years, Taylor's School of Hospitality, Tourism & Culinary Arts (TCHT) has been a leader in hospitality and tourism education and training. As the largest and most established hospitality and tourism management school in Southeast Asia, the School takes pride in consistently producing high calibre, industry-ready graduates who can deliver excellent performance in their workplace. Quality and commitment are reflected in the 60-plus awards the institution, faculty and students have received over the years, including the PATA (Pacific Asia Travel Association) Gold Award 2008 (Education & Training); HAPA (Hospitality Asia Platinum Awards) Hospitality School of the Year 2007/08, Honorary Award 2010-2012 and HAPA Academic and Research Excellence 2013-2015; as well as BrandLaureate 2012 Best Brand in Education - Hospitality, Tourism and Culinary Arts. Most recently, TCHT was awarded the highly coveted 'Tier 6: Outstanding' rating in the Malaysian Ministry of Higher Education's Discipline-Based Rating System (D-SETARA) - sealing its international reputation for superior quality as well as teaching and learning excellence. Taylor's is the first and only university in the country to receive this prestigious recognition. For more information on TCHT or Taylor's University, telephone at 03-5629 5000, email or log on to

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