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FCS appoints new Senior Director of Sales & Channels to open Dubai office and support exponential business growth

Dubai, 7 February, 2018:  FCS Computer Systems (FCS), a leading provider of innovative hospitality technology solutions, has appointed Mansoor Khan as Senior Director of Sales & Channels to lead the company’s expansion in the Middle East and Africa, where demand for FCS’ integrated hospitality suite is growing at an incredible rate.

“We are thrilled to welcome Mansoor to FCS, as he brings with him a wealth of international experience and expertise in hospitality technology. The hospitality sector in the MEA region is setting the pace for innovation, which has generated high demand for our comprehensive new suite of tools and solutions. By providing a unique platform for optimization and cross departmental communication, FCS enables hotels to have greater focus on their guests.” said Pascale S. Chatelain, Vice-President Global Sales, Marketing and Channels.

FCS’ advanced, state-of-the-art, logic-driven technology empowers hotel staff to streamline processes and operations, improve productivity, increase efficiency, and save time and money, while improving guest interaction, service and satisfaction. 

“Today, providing our guests with outstanding customer service is essential to building loyalty and long-lasting relationships, because guest service helps us create great advocates for our hotel. FCS has helped us build that loyal bond between our guests and the Wyndham hotel brand, with their innovative Housekeeping and Engineering applications – equipping us with better control and efficient monitoring,” said Atul Gupta, Regional Director IT for Middle East & Africa, Wyndham Hotel Group.

Mansoor Khan, an accomplished business development strategist, has worked in Europe, America and the Middle East for over 20 years, with technology companies such as Infor, Al Futtaim Technologies, Oasys Infotech and Key Information Technology.  Known and respected for his in-depth knowledge of hospitality technology solutions, Mansoor will work closely with FCS’ regional clients to assist them in leveraging FCS solutions to produce sustainable and profitable results.

Commenting on his appointment, Mansoor said: “I am very excited to be joining FCS at a time when demand for our solutions is higher than ever, with more and more hoteliers realizing the benefits of automated processes that lead to performance optimization.  I look forward to working with our clients to identify solutions that enhance results and further improve revenue streams.”

FCS thrives on continual software solutions innovation that maximizes employee efficiency and guest satisfaction, with a proven return on investment. For more information, visit

About FCS

Founded in 1982, FCS is a comprehensive hospitality technology solutions and services provider, with an extensive portfolio of integrated products used by more than 5,000 hotels with over 8,000 installations in 32 countries. FCS mobile applications are available on staff mobile devices, providing enhanced efficiency with the ability to assign, view and update tasks on the go. This functionality seamlessly integrates into six web-based guest serving applications that are grouped into FCS’ Hospitality Operations Management category, including FCS Connect, FCS Housekeeping, FCS Laundry, FCS Recovery, FCS Engineering and FCS Concierge; all specifically tailored to enhance service optimisation and the guest experience. These applications can integrate with a hotel's PMS and other third-party systems via FCS Gateway and FCS Voice, or can seamlessly function alongside FCS CosmoPMS, FCS’ own innovative PMS solution. With FCS Analytics, hoteliers can maximise both revenues and property reputation with streamlined access to business analytics and operations performance intelligence. For more information, please visit

Contact: Fion Chu / +852-3195-8085

Contact: Lisa Flanagan / +971 52 6895509

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