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Orlando, Florida, May 8, 2014 - The Canadian Tourism Human Resource Council (CTHRC) and the American Hotel & Lodging Educational Institute (EI) are proud to announce a credential recognition agreement that will offer hotel administrators the opportunity to hold credentials from both organizations. This agreement is an excellent example of two national organizations working together to serve their sector and address the needs of the industry. 

In Canada and internationally, the CTHRC offers the Certified Hotel General Manager (CHGM) credential through emerit, its training and certification brand. EI offers its Certified Hotel Administrator (CHA®) to hospitality professionals in the United States and around the world. Under the agreement, each organization recognizes the two credentials as equivalent, "testifying to a comparable degree of competency and knowledge of their holders."  

More importantly, each organization has agreed to award their credential to individuals who hold the other organization's designation. This means that for only a small cost to cover administration of the credential, a hotel manager who has earned the CHGM credential will also be awarded the CHA credential, or vice versa. This will give top hospitality administrators the professional recognition they deserve across North America and around the world.

"The Hotel Association of Canada is very pleased that a GM achieving the CHGM credential in Canada is automatically eligible for the CHA designation in the United States and vice versa," said Tony Pollard, Hotel Association of Canada President.  "This is a ground-breaking credential recognition agreement between two organizations that provide world class training and professional certification for the industry in North America.  It is also an excellent example of international co-operation which benefits these highly skilled individuals and enhances recognition of their credentials around the world."

"The Council is very pleased with the cooperative effort in coming to this agreement," said Wendy Swedlove, CTHRC President.  "It will serve industry professionals well in both countries, bringing more profile to these credentials which both attest to an individual's achievement of the highest level of competence in this profession."

"The content and the program requirements of the CHGM are consistent with those of the CHA, and it makes sense for our organizations to recognize the professionalism and dedication of the general managers and hotel executives who have earned either certification," said Robert L. Steele III, CHA, EI president.  "This agreement is consistent with our company's efforts to work cooperatively with other organizations to advance the stature of the global hospitality industry." 

About the American Hotel & Lodging Educational Institute

Established in 1953 as a nonprofit educational foundation of the American Hotel & Lodging Association, the Educational Institute's mission is to continue being the preferred provider to the lodging industry, hospitality schools, and related hospitality industries by developing and providing quality resources to train, educate, and certify hospitality professionals worldwide.

Contact: Elizabeth Johnson, Senior Public Relations & Marketing Manager / +1.517-318-2359

About the Canadian Tourism Human Resource Council (CTHRC) and emerit

The Canadian Tourism Human Resource Council (CTHRC) is a national organization that facilitates and coordinates human resources development activities which support a globally competitive and sustainable Canadian tourism sector. The Council conducts labour market research (, offers training and recognition under the emerit tourism training brand (, and promotes the advantages of working in the sector through Discover Tourism (

Contact: Jon Kiely, Vice President, Product Innovation and Marketing, Canadian Tourism Human Resource Council / +1.613-231-6949 x240

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