DigiValet Accelerates In-Room Hotel Innovation, Pioneers the Interface Between Voice and Service as Part of Its "Uber-Luxury Experience"
August 9, 2018 10:38am
Wake up to Morning Coffee with Alexa
New York (August 9, 2018) — DigiValet, the company that is transforming the guest experience at luxury hotels around the world, has teamed with Amazon Alexa to add an expanded suite of voice commands to its in-room suite of services to delight and surprise guests.
With the new Alexa integration, DigiValet offers guests the ability to change thermostats, lighting controls, TVs, and other in-room features simply with their voice. Guests can even brew a cup of coffee through the in-room coffee machine just by asking Alexa.
DigiValet is not new to voice activated solutions. They first broke barriers across the hospitality industry in 2016, when they partnered with Starwood Hotels and Resorts Worldwide, Inc. to pioneer and launch the industry’s first voice activated solution with Aloft’s Voice Activated Rooms (Project Jetson). The installation was an innovative foray in the area of voice, which is now becoming an industry standard.
“More than ever, hotel guests are looking to create on property experiences their way, from how and where they dine, to the kinds of amenities and services they can access in their rooms,” said David Goldstone, President of the Americas for DigiValet. “While guests have traditionally been limited in their ability to enjoy the full scope of a hotel’s services, including advanced room features and entertainment options, today’s travelers are demanding the same connectivity and seamless technology they enjoy at home. The DigiValet system has been leading the way for years, providing personalized service while at the same time being unobtrusive – now via Alexa, which can process and communicate guest requests down to the finest detail.”
Transforming the guest experience at luxury hotels around the world since 2010 when it introduced the first ever iPad-controlled guest management console, the DigiValet platform enhances the guest’s stay as well as their connection to the hotel's staff, with the ability to capture guest preferences to help make their experience even more amazing upon their return.
The company’s complete in room solution also creates new levels of comfort, engagement and connectivity for guests, as hotel managers deliver unprecedented new levels of interactive guest communication and service. The value of these experiences are often reflected in a property’s guest satisfaction, loyalty and TripAdvisor scores.
For more information about the DigiValet system, visit www.digivalet.com or call, (310) 409-8446.
digital voice assistant,
DigiValet provides iPad based guest room solutions for luxury hotels, offering an easy to use interface for guests to personalize their stay by controlling the room environment, TV, movies and culinary requests, and much more.
Since its launch in 2010, DigiValet has been the in-room solution trusted by the world's best hotels. Its portfolios of world-class clients includes The Armani Hotel at Burj Khalifa St Regis, The Corinthia Hotel, SO Sofitel, The Oberoi, Andaz by Hyatt, The Address Hotels.
Contact: Michael Frenkel, MFC PR – New York
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