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Maestro Ideal for Independent Resort Casinos; NORTHWIND-Konami Relationship Creates Greater Guest Convenience; Total-Property Rewards Tracking and Guest Recognition Build Loyalty

Markham, ON – July 31, 2013 – NORTHWIND, provider of Maestro™ Enterprise Property Management, announced its launch of a 2-way interface with SYNKROS™, Konami Gaming, Inc.’s casino management system.  The interface communicates casino player reward point data tracked by SYNKROS with the Maestro Property Management System (PMS) to enable property guests to easily redeem points throughout a casino resort. NORTHWIND-Maestro PMS develops and supports hotel software and reservation software solutions for the industry’s leading independent hotels, resorts, and multi-property groups.  Click here to learn more about Maestro’s solutions for profitability and productivity.

Growing casino resort demand for integrated systems

NORTHWIND-Maestro President Warren Dehan said, “NORTHWIND is client driven and we are seeing a growing demand from casino resort hotels that want integrated systems. Maestro partnered with Konami to meet this need. The Maestro interface with SYNKROS is ideal for casino resorts that want to provide greater guest service across their entire enterprise.”

With Maestro interfaced to SYNKROS, resort staff can easily recognize and honor loyalty club members by simply swiping their loyalty card or entering a player I.D number. Loyalty points can be accrued at property outlets or at any transaction terminal to build a high-value guest experience. Guests who accrue loyalty points on the gaming floor or elsewhere on property can redeem their points throughout the casino resort. 

Konami Vice President, R&D systems, Tom Soukup, said, “NORTHWIND and Konami worked closely to create an interface that shares player rewards point information with the Maestro PMS. The integration provides enhanced guest service at casino resorts through faster point redemption. At casino resorts managed by SYNKROS, guests with a loyalty program membership may be instantly recognized during check-in at any resort with the Maestro PMS. This creates total-property guest recognition since guests’ point totals are available for verification or redemption at the front desk and other outlets.” 

For a demo of the Maestro Property Management Suite featuring the ResWave Booking Engine, please contact NORTHWIND at 1.888.667.8488 or email

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About Maestro Property Management Solution

Enhance guest service, improve efficiency, and maximize online and offline revenue with Maestro PMS, the industry's most robust and flexible resort software and boutique hotel software solution empowering leading full-service hotels, luxury resorts, multi-property groups, conference centers, condominiums, and timeshare properties.  Solutions include Front Office (PMS), Accounts Receivable, Analytics and Business Intelligence, Sales and Catering, Multi-Property Management, Condo & Timeshare Owner Management with Web Functionality, Spa and Activities, Web Booking Engine, Real-Time Yield Management, Dynamic Packaging Golf, CRM, Guest Experience Measurement, CRO, GDS Two-Way XML Connectivity or Integration, Membership, Work Orders, Fine Dining and Retail POS, Online Table Reservations with Web Booking, Concierge, and Guest Experience Measurement.  The Maestro PMS is database independent (ODBC Compliant) and may be deployed via Windows, UNIX, Linux, Terminal Services, hosted, and Web platforms.

About NORTHWIND – Maestro PMS

NORTHWIND is recognized in the hospitality industry for its standard-setting Diamond Plus Service and robust integrated

Maestro resort hotel software technology.  With over 30 years’ experience dedicated to developing technology solutions for the hospitality industry, NORTHWIND is a partner who understands you need a scalable, flexible PMS that works the way you do. Maestro applications are engineered for operators who need to manage their enterprise in a real-time environment for the utmost operational efficiency, productivity, control, and profitability. 

Contact: Ivana Johnston - Sales & Marketing / Phone: 905-940-1923 Toll Free: 1-888-667-8488

Contact: For media, Julie Keyser-Squires, APR

Julie(at) / 404-256-5512

About Konami Gaming, Inc.

Konami Gaming, Inc. is a Las Vegas-based subsidiary of KONAMI CORPORATION (NYSE: KNM). The company is a leading designer and manufacturer of slot machines and casino management systems for the global gaming market. For more information about Konami Gaming, Inc., please visit

Contact: Clark Warren – Systems Sales / 702-614-1410

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