BETHESDA, MD and MARKHAM, Ontario — December 1, 2021 — Silverware and Curator Hotel & Resort Collection (“Curator”) today announced a partnership agreement that enables hotels in the Collection to use Silverware’s point-of-sale, mobile ordering, and contactless guest-facing digital solutions. Hoteliers within Curator can deploy these technologies to elevate their guests’ dining experiences, improve speed of service, increase check averages, boost operational efficiencies, and keep guests and staff safe. Silverware POS solutions drive efficiency and enhance the profitability of restaurants by delivering the most innovative solutions on the market.
“Curator is pleased to partner with Silverware to help our member hotels create exceptional dining experiences, whether they are seated in a restaurant, ordering for in-room dining, or ordering another round on their phone poolside,” said Austin Segal, Curator’s Vice President. “From full-service POS to digital menus, mobile ordering, and mobile payments, Silverware has a flexible POS solution that’s right for each member’s environment. As the industry continues to recover, efficiency and digital experience will be key for hotels facing evolving guest expectations and staffing challenges. Silverware is an ideal partner for our members to both enhance their food and beverage service offerings and profitability.”
Silverware is trusted by the most notable brands and large venue operations around the globe. The company’s point-of-sale solutions — including fixed and mobile point-of-sale, contactless guest ordering and payment solutions, CRM loyalty, inventory management, kitchen display systems, and reservations systems — are designed and delivered specifically for organizations that are fanatical about providing exceptional experiences. The company offers the best in server and cloud technology, arming staff with the ability to turn tables faster and bust line-ups quicker.
“Due to ongoing labor shortages, the hospitality industry is operating with a permanently smaller workforce,” said Silverware Executive Vice President Lucky Thalas. “Our purpose-built fully integrated guest-facing contactless digital solutions offer an incredible guest ordering experience unique to each venue in the hotel or the guestroom. We are giving diners complete control over their mobile phones’ ordering, re-ordering, tipping, and payment process. Guests can identify allergies, split checks, and post payments directly to their room or credit card. Wait times to place orders are shrinking and satisfaction increases, leading to higher check averages, faster table turns, and more positive online reviews. We are excited to introduce the full line of Silverware solutions to the Curator Collection and drive profitability for their member hotels and resorts.”
Curator Hotel & Resort Collection is an owner-centric hospitality platform that offers a competitive alternative for independent lifestyle hotels to amplify their performance. Curator provides member hotels with best-in-class operating agreements, services, reporting, technology, and other benefits while associating together as part of the Curator Hotel & Resort Collection—allowing members to retain their independence and what makes them unique.