Crescent Hotels & Resorts Names Jon Mathews Hotel Manager for Marriott Syracuse Downtown

/Crescent Hotels & Resorts Names Jon Mathews Hotel Manager for Marriott Syracuse Downtown

Crescent Hotels & Resorts Names Jon Mathews Hotel Manager for Marriott Syracuse Downtown

|2017-04-25T12:26:03+00:00April 25th, 2017|

SYRACUSE, N.Y. – April 25, 2017 – Jon Mathews brings a wealth of hospitality management experience to his new role as hotel manager of Marriott Syracuse Downtown. He joins the landmark hotel, which made its Marriott debut last fall after an extensive restoration and renovation, following an almost 20-year managerial career with Fairmont Raffles Hotel International.

“Jon’s impressive operations background, and his experience with historic hotels in particular, makes him ideally suited to manage Marriott Syracuse Downtown as one of the city’s most treasured landmarks reenters the market revitalized and poised for its most successful era yet,” said general manager Paul McNeil.

Most recently, Mathews was director of operations of the Fairmont Olympic in Seattle. Overseeing a 450-room renovation, he served as acting general manager for two months during the hotel’s transition and was responsible for a staff of 400.

Mathews also served as director of operations at the Fairmont Palliser in Calgary, Alberta from 2012 to 2015 and the Fairmont Pittsburgh from 2009 to 2012. For the latter, he oversaw the hotel’s opening and steered it to the top of its market, setting the foundation for the brand’s Hotel of the Year award in 2013.

Mathews’ shift to hotel operations followed 11 years on the food and beverage side. He served as assistant director of food and beverage at the Fairmont Turnberry Isle in Aventura, Florida, from 2007 to 2009, and director of banquets at the Fairmont San Jose in California for two years prior. He launched his career with a progressive series of positions at the Fairmont Royal York in Toronto, rising to assistant director of banquets after managing two of the hotel’s restaurants in turn.

Over the course of his career, Mathews has been honored with Fairmont property, regional and company Leader of the Year awards.

For more information, call 315-474-2424 or visit

About Marriott Syracuse Downtown

Located in one of the area’s most historic buildings, the new 261-room Marriott Syracuse Downtown opened in fall 2016 after a major renovation to restore the hotel to its original glory. Conveniently situated just minutes from all that downtown Syracuse has to offer, from its many businesses to numerous entertainment venues and cultural sites, the hotel is an ideal destination for business and leisure travelers alike. The hotel’s stylish interiors combine history and modernity – with original features dating back to 1924 and new furnishings designed by local Stickley furniture. In addition to the hotel’s restaurant, Eleven Waters, and its casual gathering spot, The Cavalier Room, Marriott Syracuse Downtown offers a choice of 23 event rooms that include expansive, state-of-the-art meeting venues and facilities for up to 1,330 guests. All main floor meeting rooms, as well as the Finger Lakes Ballroom, meet the discerning standards of International Association of Conference Centers (IACC). The hotel is located at 100 E. Onondaga Street and is managed by Crescent Hotels & Resorts.

For more information, call 315-474-2424 or visit

Contact: Gerard McTigue

Contact: Anneliese Cassalia

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