Chain Deploys Springer-Miller’s SMS|Host Anywhere Mobile Capabilities to 16 Hotels

Stowe, VT — (June 21, 2016) — Springer-Miller Systems (SMS), the leading technology provider of global Hospitality Management systems, today announces that Club Quarters Hotels is implementing their SMS|Host Anywhere mobile property management solution across its 16 hotels.

Designed for the modern business traveler, Club Quarters Hotels prides itself on providing well-priced rooms located in the prime business areas of the top cities in the United States and United Kingdom. These business travelers value a fast and easy check-in and check-out process. Club Quarters led the industry in adoption and use of guest self-service technologies and now they will extend their guest service with the use of the iPad-based SMS|Host Anywhere mobile property management solution.

Staff-facing, the mobile app provides an intuitive and user-friendly solution for providing on-the-go guest services. Business travelers are looking for a fast and trouble-free check-in, available with the flexible SMS|Host Anywhere solution.

Designed to provide flexibility and scalability to front office operations, SMS|Host Anywhere provides mobile access to Springer-Miller’s signature property management system, the SMS|Host Hospitality Management System. SMS|Host Anywhere allows Club Quarters Hotels to utilize an iPad to:

  • Perform mobile guest check-ins / check-outs
  • Process secure electronic payments leveraging P2PE technology
  • Search guests and reservations
  • Modify guests and reservations
  • View, print and email guest folios
  • Drive electronic key cutting
  • Capture electronic signatures or print registration cards
  • View guest messages, traces & notes
  • Upsell and upgrade guestrooms

“Club Quarters Hotels have long been an innovative user of Springer-Miller’s solutions and we’re excited to see them embrace the guest-service opportunities available with our mobile PMS. This solution gives Club Quarters the opportunity to service guests as they arrive for check-in in the lobby, increasing guest satisfaction.” commented Michelle Young, Senior Director of Major Accounts.