Close

Cart

Total $0.00

Checkout

Industry Expert Pitches Cloud5 Hospitality Dashboard Experience as Industry Future at TechOvation Semi-Finals during HT-NEXT in New Orleans

CHICAGO (April 4, 2019)Cloud5 Communications has appointed hospitality technology professional Neil Schubert as Senior Vice President of Product Management and Development, bringing three decades of unparalleled experience and knowledge to lead the Company’s product strategy and development team. Schubert will also drive development for new product innovation, featuring the Cloud5 Hospitality Dashboard Experience (HDX).

Schubert will share the Company’s vision for the future of hospitality technology next week at HT-NEXT where he will present Cloud5’s groundbreaking HDX platform during the TechOvation Semifinalist Award presentations on April 10. HDX is the first performance management solution that leverages predictive monitoring and self-healing network technology to proactively manage the guest experience.

“It’s a privilege to welcome Neil to the Cloud5 team. He’s an industry trail-blazer with a deep understanding of how technology together with hotel operations can impact the guest experience. I’ve known and worked with Neil for fifteen years -- we go back to the earliest days of Marriott’s HSIA program, now called GPNS, and no question that his experience leading Marriott technology innovation will give Cloud5 great insight to enhance our solutions and meet the evolving needs of the always-on hospitality industry,” said Mark Holzberg, President & CEO, Cloud5 Communications. “We are proud to offer the best talent and products in the industry in order to drive how the modern hotelier can best maximize technology to streamline operations and enhance the guest experience.”

Schubert’s broad hospitality technology background includes more than 20 years with Sheraton, Renaissance and Marriott hotel companies to implement guest facing and operational technologies globally. With Marriott International, he most recently served as Vice President of IT Strategy where he focused on elevating the guest experience through an integrated technology ecosystem. His approach is to focus on what we need to do as an industry to improve the customer's experience with their own technologies and devices. Schubert most recently served as Senior Vice President of Global Product Management for Exceptional Innovation where he worked to create a globally available product catalog of US-developed products for entertainment, Internet, and mobility. 

Committed to advancing the hospitality technology industry, Schubert has been active in various HFTP and HTNG initiatives, as well as hospitality university advisory boards including University of Delaware and Penn State. He led efforts lobbying HFTP to create the certified hospitality technology professional (CHTP) program and is responsible for defining the initial testing criteria for the program. He also worked with the University of Las Vegas iHITA program, exposing the next generation of hospitality leaders to information technology in the global hospitality industry with the goal of improving the quality of education, research, and technology itself. 

“I am happy to join a company with a rapidly emerging reputation as a forward-thinking leader that is advancing hospitality technology,” said Schubert. “I have always believed that successful companies are about People, Product, and Process, in that order. I’m looking forward to re-connecting with Mark professionally and joining the tremendous team that he’s put together at Cloud5.”

Cloud5 HDX is a predictive, AI-powered solution that identifies and resolves network health issues before they impact guests across applications, including Internet, Voice, Guest Service, IOT, and more. With business intelligence and role-based views of the hotel technology ecosystem, the hardware-agnostic HDX platform boosts guest satisfaction, reduces outages and network costs by managing every aspect of the guest experience proactively.

Cloud5 will be presenting HDX as a semi-finalist in the TechOvation Awards next week at HT-Next in New Orleans. Today, the system is live and aggregating data from almost 100 hotels.

About Cloud5 Communications

Cloud5 Communications is hospitality’s #1 communications technology & services platform. Serving thousands of hotels, we design, build and support high-performance Internet and voice solutions for hotels committed to offering the best connectivity experience. Solutions include guest HSIA, conference WiFi products and management, back office Internet, cloud-based and on-premises PBX, WAN/LAN management and high-conversion contact center services. For more information on Cloud5 solutions, visit www.cloud5.com, or call 877.241.2516.

Contact: Katrina Pruitt-Andrews

katrina.andrews@Cloud5.com / +1 312 985 0653

Related News

NIZUC Resort & Spa Welcomes Alicia Acevedo as Spa Director

Provenance Hotels Appoints Connie Shaheen as General Manager at The Revolution Hotel

Sage Hospitality Appoints Joseph Steiskal Dual General Manager for Boulder’s Embassy Suites by Hilton & Hilton Garden Inn

Amy Johnson Named General Manager of The Confidante Miami Beach

Drew Clarke Joins Waldorf Astoria Beverly Hills as Director of Sales and Marketing

Manuel Ferriol Appointed General Manager of Luxurious New Meliá Ho Tram Beach Resort in Vietnam

Auro Hotels Welcomes Kirby Smith as Vice President of Sales & Marketing

Montage Laguna Beach Appoints David Serus as Executive Chef

Owned by Key International and Managed by LBA Hospitality, Hampton Inn New Smyrna Beach Completes Major Renovation

Teneo Hospitality Group Names April Egloff Director of Sales Midwest

Sonesta Appoints Mark Ernst as General Manager for Sonesta Silicon Valley

White Lodging Names Kevin Croy General Manager of the New Hampton Inn & Suites Fort Wayne Downtown Opening Mid-July

Fusion Appoints Hylton Lipkin as General Manager to Alba Wellness Valley by Fusion

The Candler Hotel Appoints Executive Team in Anticipation of Summer 2019 Opening

Hotel Equities Promotes Bryan DeCort to Executive Vice President

Park Hotels & Resorts Appoints Christopher Akoury as General Manager of Hilton Short Hills

BENCHMARK®, a global hospitality company, Names Orlando Ramos Director of Food and Beverage for The Ridge

Scrub Island Resort, Spa & Marina, BVI Appoints Chloe St-Cyr as New Executive Chef

The Garden Court Hotel Palo Alto Appoints Connie Villeta as New Director of Sales and Marketing

Choice Hotels Welcomes Michelle Masters as Regional Vice President of Franchise Services, Northeast Region

All News »

Please login or register to post a comment.