Boca Raton, Florida – September 4, 2018 – Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, has been voted as Asia’s Leading Data-Driven Marketing Agency, 2018. The prestigious World Travel Awards recognizes companies, organizations, and brands that push the boundaries of industry excellence. This award in Asia follows Cendyn’s win, earlier this year, of Leading Hotel CRM Technology Provider and Data-Driven Marketing Agency in Europe 2018.
"We are truly honored to have been recognized by this award in Asia, " says Charles Deyo, CEO & President at Cendyn. "In such a fast-paced market that is continuously growing, we are proud to have been recognized for our growth and achievement across Asia. We see continuous proof from hotels that implement both CRM and data-driven digital marketing, that they not only see more direct, higher yielding bookings but they are also able to watch those guests become returning, loyal guests.“
Cendyn’s unique Data-Driven Digital Marketing Suite enables hoteliers to learn about and target their most valuable guests more than ever before. By targeting the right guests, at the right time, with the right message, hoteliers are able to cut through the noise of the crowded hospitality industry with personalized multi-channel campaigns that showcase and drive awareness of your brand.
Cendyn’s CRM Suite, which works in conjunction with their Data-Driven Digital Marketing Suite, caters to every hotel from large brands to small boutique properties. Using multiple integrations, Cendyn consolidates multiple data points from disparate data transactions to engage with travelers throughout the guest journey. Business rules-based automation combined with dynamic personalization and upsell opportunities drive revenue through multiple channels and help hotels acquire new customers.
Hotels are continuing to evolve in how they engage with their guests. By using technology and data to drive this engagement, hoteliers are able to revolutionize how they interact with guests, use tools to drive direct bookings, maintain a brand presence with their most valuable clients and stay competitive in their market. Cendyn’s integrated Data-Driven Digital Marketing Suite and Hotel CRM Suite enables hoteliers to keep their guests at the forefront of what they do and concentrate on providing exceptional, personalized customer service at all times.