Arrivedo Launches Routes Feature to Allow Hotels to Give Guests a Better Customer Experience
May 1, 2019 2:32pm
Arrivedo self-guided walking routes let hotel guests personalize their trip when exploring a destination based on the precise experiences that they’re craving.
Lima, Peru. May 1st - Arrivedo, a content platform that collects recommendations and things to do around hotels, announces the launch of a new Routes feature for Arrivedo Neighborhood Guides with the purpose of giving hotels the ability to provide a better guest experience as part of the hotel’s website.
Arrivedo aims to give hotels the ability to compete with Airbnb by providing guests with more curated experiences at one-fourth of the cost of traditional competitors. They do this by elevating and digitizing the hotel’s local advice and recommendations through a fully customizable Neighborhood Guide available to guests. This gives guests an unforgettable experience in their target destination with recommendations on restaurants, bars, and more, while also highlighting the hotels own restaurants and other services to increase ancillary revenue. And with the routes feature, hotels can give guests their own self-guided walking route in their chosen destination.
The team is coming off the release of their API and White Label Solutions that The Portobello Hotel London and Makati Diamond Luxury Residences adopted. DoubleTree (Lima and Paracas), The Lot Boutique Hotel and Calima Boutique Hotel in Lima also recently purchased Arrivedo's White Label Solution services.
Now, the launch of the improved travel routes feature allows guests to fully customize the effort, time, and budget of their recommended walking routes, giving them the flexibility to choose their own experience. By using Arrivedo’s content management system (CMS), hotels can create their own recommendations in-house or curate unlimited content through Arrivedo's community of more than 3,000 travel writers. With Arrivedo, hotels are able to provide personalized information to maximize the guest experience in their destination.
Millennials, who typically prefer the homeshare experience more than previous generations, are poised to become the leading consumers in the hospitality industry in the next few years. Now more than ever, hotels need to be able to provide the best customer experience for this experience-driven generation. Arrivedo’s Neighborhood Guides feature provides them with that ability in an efficient and easy to use application.
“Hoteliers are not yet positioned as great hosts. Airbnb has only one guest a day, while we, hoteliers, can have 400 a day. We need to be well equipped to be great local hosts,” says Alonso Franco, Arrivedo founder and CEO, who previously co-founded a hospitality business. “We use knowledge from the hotel’s local staff, who know the area best. Then, we show you routes with things like favorite architectural spots - things you won’t find in a simple search.”
Travelers are craving unique experiences and activities more than ever, even taking priority over low prices. Until now, hotels haven’t been unable to communicate their suggestions and know-how with guests other than with brochures on the front desk. Arrivedo allows hotels to give quick, personalized recommendations to guests in an efficient, streamlined manner.
Tags: content marketing,
hotel content marketing,
Arrivedo, the first content platform with curated things to do around hotels, enables high profile hotels, such as MeraPrime Gold Design Hotel in Lisbon, Virgin Hotel in Chicago, WestHouse in New York, to organize unlimited content and access unique technology. Hotels can now compete with Airbnb to achieve higher traveler satisfaction and attract travelers searching for local experiences
Contact: Valerie Grove
Hotel Co-Working on the Rise as 55% of People Struggle to Concentrate at Work
How Hotels Can Embrace the Experience Economy
Building Your Hotel’s Sharing Economy Defenses
ALICE Named to Inc.’s Best Workplaces of 2019
Now Available: The Q2 Hotel Digital Marketer’s Whitepaper
The Hotel Zags Portland Reimagines Portland With an Engaging Brand and New Website
Angie Hospitality Acquires Roxy, Consolidating Advanced Voice-Enabled Solutions for the Global Hospitality Market
One Message Does Not Fit All: How Smart Hoteliers Are Personalizing Their Ads to Capture New Audiences
Hotel Marketing Tips From Pipeline LIVE: Social Media Spring Cleaning
Upselling The Frugal Guest
TRAVELNET Solutions Introduces New Vice President of Engineering & Product
New Research Study Explores Trends to Meet Consumer of the Future Needs
Transportation Booking Just Got Easier for Concierges at Firmdale Hotels
New Research Shows 81 Percent of Consumers Want Experience Recommendations From Their Hotels
When Customers Speak To Us, Are We Listening?
Booking Engine Personalization to Adapt to the Experience Economy
Why Hoteliers in the US Love Hotelogix
GlobalReach Technology Hotspot 2.0 Wi-Fi Delivers New Guest Communications, Location-Based Engagement & Monetization Capabilities to Hotels
Meet the Bleisure Demand With Meeting Experiences
Lodging Interactive Launches PULSE Reputation Management Platform for Hotels & Restaurants
Please login or register to post a comment.