(CHICAGO; March 29, 2015)— Aparium Hotel Group (615 W. Randolph St.), leaders in the development, management, and ownership of nationwide independently branded hotel properties, has appointed Jack Olshan as General Manager of Hotel Covington, a boutique property scheduled to open in July 2016. Olshan will be responsible for the day-to-day operations of the 114-room, upscale lifestyle hotel, providing a locally curated destination for traveling guests and residents of the Covington and Cincinnati communities. As General Manager, Olshan intends to build upon the hotel’s expression of individuality by fostering an environment in which employees can embrace their unique selves to create authentic interactions with guests.
“I embrace and believe in Aparium’s culture of combining the aspects of art and science into the guest experience,” Olshan explains. “We give our team the building blocks of great guest service—that’s the science. The art of it is how our team executes on that with their own originality.” With a deep-seated philosophy of leading by example, Olshan ensures his employees feel empowered, yet supported, to reach their highest potential. “I will never ask a member of my team to do something that I, myself am not willing to do—we’re all in this to accomplish the same goal…create an experience our guests will remember.”
Olshan brings with him a lifetime of hospitality experience, as his hotel career began at the early age of 5, when he helped fold guest towels alongside his parents who owned several independent hotel properties in Pennsylvania, Ohio, and West Virginia. Olshan went on to accrue over a decade of professional hotel experience, most recently acting as the Director of Operations in overseeing day-to-day logistics pertaining to rooms, food and beverage, and sales and marketing for The Inn at Dos Brisas, a Relais & Chateaux property located in Washington, Texas. As a result of Jack’s efforts, the hotel’s restaurant became the only Forbes Travel Guide Five-Star culinary destination in Texas.
In 2012, Olshan gained extensive knowledge of property oversight and honed his management skills as the Director of Operations at the famed Greenbrier Resort & Spa in White Sulphur Springs, WV. He spent three years with the legacy property – watching over 700 guestrooms and cottages, 19 dining venues, leisure activities, retail shops, and a full service casino – and admits that it was the most challenging and rewarding experience of his career to maintain the expectations and service of the 230-year old storied resort.
Prior to joining the Greenbrier team, Olshan made waves by spending five years with Horsham, PA-based LRA Worldwide, as a quality assurance consultant – the youngest in company history. While inspecting more than 1,500 hotels for brands including Choice Hotels International, Marriott, Radisson, and Hyatt, he witnessed the successes and opportunities for improvement of hotels across the board, which helped him develop his high standards of cleanliness, operations and service.
From the moment that he switched his major from Sports Medicine to Business at Marshall University in West Virginia, Jack realized his true passion for hospitality was in his DNA and has come a long way in honing his skills and expertise to actively contribute in sustaining the success of Aparium Hotel Group’s growth through his leadership at Hotel Covington.
For more information about Aparium Hotel Group, please visit www.aparium.com.